Canceling something doesn’t mean the thing is useless. Some things are not fulfilling a regular requirement. For example, if you decide to cancel your subscription or membership to some of your favorite products, it may be motivated by a variety of factors. You may be closing your firm and no longer need to pay your staff, or your present software may no longer fulfill your needs. Learn how to cancel QuickBooks Payroll service in QuickBooks Desktop.

Payroll service is an add on application that can be integrated within the QuickBooks in order to complete the payroll activities and transfer salaries to employees without requiring to put much of the manual effort. User can either go for any other third party payroll service or choose a subscription of Intuit’s payroll services which actually more beneficial as it can get integrated within the software quite smoothly without creating any ruckus for the user due to mismatch of system requirements and connectivity. Its recommended to get connected with QuickBooks payroll support & service subscription once bought can be easily renewed automatically. User has the option of canceling this auto renewal option if they so wish to do.

Generally the user opt out of auto-renewal of payroll subscription when the following services are no longer needed:

  • Printing of imperative forms like W-2s for the year.
  • Generating paychecks for the employees.
  • Generating quarterly state or 941 forms.

Before Canceling the QuickBooks Payroll Services, key tips are important to consider.

Before you begin the canceling process, make sure to do the following. Before canceling the payroll subscription, make sure you do the following:

  • Paid any outstanding tax deposits
  • Filed any outstanding quarterly forms
  • Printed necessary payroll reports

If you cancel your payroll subscription, you will have access to the data for six months following the tax year in which it was obtained. It is advised that you make appropriate strategies for the data after this time frame.

If you wish to stop or cancel the Intuit Payroll Service, please follow these instructions.

Read This: QuickBooks Payroll Update Error 15212

Here’s How to Cancel Your QuickBooks Payroll Subscription.

If you want to terminate your QuickBooks Payroll membership, follow these steps.

Step 1: Click here to confirm that you are the Company Administrator

Confirm you are logged in as an administrator. To do this, follow these steps:

  • Go to the settings.
  • Then, you will see a ‘Manage Users option‘.
  • Tap on the ‘Manage Users‘.
  • To see if you are an administrator, log in and search for your username.
  • The admin username is found on the User Type field.

Step 2: Complete the final steps in Payroll

This key helps managers process their final payrolls, print copies of necessary payroll reports, pay unpaid tax amounts, or handle other tasks such as differentiating quarterly or yearly forms.

Step 3: Choose a Payroll Service and Version

Follow these steps to view the version of QuickBooks Online Payroll.

  • To access QuickBooks online, sign in to your account.
  • Then, find the Locations option, discover the Other Services option and Settings option.
  • Now, Choose Billing Subscription,
  • After the above step, Click on the Payroll.
  • Click on the Payroll Details tab and you’ll be able to view enrollment information for your employees.

Step 4: Contact Canceling the Payroll Service

When you make an account, do the following steps:

  • Our first step is to go to the Settings option.
  • Then, click the Account and Settings options.
  • Then choose Billing Subscription.
  • Navigate to the Payroll tab and then click the Cancel button.
  • Make a click Cancel your subscription now.
  • A short survey with a brief description will appear on the screen; complete it, and then select Cancel Payroll Service.

Account Cancellation for QuickBooks Desktop Payroll Assisted

[In case user has employed the Assisted Payroll subscription which they want to cancel, they need to get in touch with Intuit’s Assisted Payroll Service Cancellation team.]

In order to cancel the payroll subscription follow the steps illustrated below in the same sequence:

  • Open the QuickBooks software, navigate to Employees tab from the main menu bar,  followed by My Payroll Service option and then click on Account / Billing Info tab.
  • Next provide the user login credentials for the Intuit account which will open the Account Maintenance screen.
  • Under the new window called Service Information, select the link labeled Cancel.
  • Lastly follow the instructions displayed on screen to cancel the payroll subscription.

With cancellation of the subscription many users have questions regarding the amount that will get refunded. As per the policy followed by Intuit, if the user cancels the subscription within 60 days of purchasing the software, the cancellation of the service will be immediate and the refunded amount will be 100%. In case the user wishes to employ the subscription till its expiry date only, they can opt out of auto-renewal option from the form itself. If the user cancels their payroll subscription after 60 days of purchasing, they are accorded with the option of cancelling the auto-renewal of the payroll subscription and can employ the service till its expiry date but would not be able to get any refunded amount.  

In order to keep a track of the refunded amount and check the status, user needs to follow below detailed points:

  • User can track the status of their payroll service cancellation refund amount through their bank statement or online banking activity. The amount refunded is usually sent back into the account or credit card used to purchase the subscription.
  • Another way of tracking is by visiting the personal account of the user with Intuit. They need to navigate through Intuit Order & Payment History option.

Cancel QuickBooks Desktop Payroll Service (Enhanced, Standard, or Basic)

We have two ways for you to cancel the payroll subscription. Let’s know, which are the two ways to cancel it?

Cancel Subscription through Company File:

You can cancel your subscription for Payroll services through this QuickBooks Desktop company file. For an easy and efficient cancellation process, follow this procedure. However, you need access to the QuickBooks Desktop company file.

  • Go to the ‘Employees’ menu, and select the ‘My Payroll Service’ option, and then the ‘Account/Billing Info’.
  • And access to the account portal page, by login to the Intuit account.
  • Click the ‘Cancel Service’ option, and follow the prompted steps to cancel the payroll service.

Cancel Subscription through Intuit Account:

Cancel the subscription or contact the Intuit customer service.

  • Join your Intuit account using your Intuit login credential.
  • Go to the ‘Details’ tab on the ‘Products & Services’ page to see if your payroll subscription is active.
  • To cancel service, follow the on-screen instructions to cancel your payroll with ease.

In case user requires anymore information or support regarding the cancellation process of Intuit Payroll Service, you can connect with the QuickBooks technical support team setup by Intuit for the same purpose. The team is made up of proficient individuals adept in all spheres of Payroll and QuickBooks as well.

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