QuickBooks error 15240 is a common issue that users face when trying to update the payroll on QuickBooks. This error can be frustrating and hinder your work, but there are several ways to resolve it.

What is QuickBooks Error 15240?

QuickBooks error 15240 appears as a message when you attempt to update the payroll on QuickBooks. The message typically reads, "The payroll update was not completed successfully."

Causes of Error Code 15240

There are several reasons why error code 15240 may occur:

  1. Outdated bank details: If the bank details provided to the software are not up-to-date, it can lead to this error.
  2. Server issues: Problems with the server or connectivity issues between the software and the bank account can cause this error.
  3. Outdated software: If the QuickBooks software is not updated to the latest version, it may not work properly with the payroll update.
  4. Incorrect installation or registration: If the software version is not installed correctly or the account is not registered properly, it can lead to payroll troubles.

Troubleshooting Steps for Error Code 15240

To resolve error code 15240, you can try the following steps:

  1. Update the software: Ensure that the QuickBooks software is up-to-date. If it's not, update it to the latest version.
  2. Check server settings: Investigate any server errors and tweak the settings to resolve the issue and improve network speed.
  3. Sync bank details: Verify that your bank details are correctly synced with the software to avoid payroll troubles.
  4. Ensure active bank account: Make sure that the bank account linked to the software is active to allow successful payroll updates.


Q: Can I solve the error code 15240 on my own?
A: While it's possible to troubleshoot the issue independently using the steps mentioned above, seeking assistance from the QuickBooks Technical Support team can provide more comprehensive solutions.

Q: How can I prevent error code 15240 from occurring in the future?
A: To minimize the chances of encountering error code 15240, regularly update your QuickBooks software, maintain accurate bank details, and ensure a stable connection between the software and your bank account.

Q: What should I do if the troubleshooting steps don't resolve the error?
A: If the provided troubleshooting steps do not resolve the issue, it's recommended to reach out to the QuickBooks Technical Support team for further assistance and guidance.

QuickBooks error 15240 can be a challenging issue to deal with, but by understanding the causes and following the appropriate troubleshooting steps, you can resolve the problem and ensure smooth payroll updates. Remember to keep your software and bank details up-to-date and maintain a stable connection to avoid such issues in the future.

    Enquiry Form



    Toll Free: 800-942-0215