If you happen to use QuickBooks, no matter whether you’ve been using the software for decades or are new to it, then you might have heard about the database server manager. The QBDMGRN is the QuickBooks Database Manager. This error happens when you are running QuickBooks Desktop in a multi-user mode which is hosted on a server. When the QBDBMgrN service is disabled on your computer, the error QBDBMgrN.exe does not run. This error also happens when the QBDBMGRN is disabled in your account. The error message “QBDBMgrN not running on this computer” means that the database server manager failed to start. It also indicates that the security firewall is interfering and hindering communication between the QuickBooks client and internet servers.

If you install the full QuickBooks desktop program – the QuickBooks Database Server Manager (QBDBMGRN) will automatically be installed and run. However, if you choose to install only the software for managing the QuickBooks databases, you will have to run the other programs manually.

What Does QBDBMgrN Not Running On This Computer Error Means?

Before you start troubleshooting the issue, it’s important to find out what actually caused the error. To do this, you’ll need to run QBDBMgrN from the command line on your computer. There are a few other processes that may be affecting your file and database server performance, so make sure to get a list of all running processes with QBDBMgrN. Then, use Intuit’s QBDBSM tool to limit performance only to those specific processes.

When the error occurs with the database server manager, you can only access the single user mode and switching to the multi-user mode might show an alert stating the QBDBMgrN is not running on this computer. It’s important to figure out why it’s not working so that you can fix it. There are other facts associated with QuickBooks database server manager not running on this computer error that we’ll be talking about later in this post.

What are the Impacts of QBDBMgrN Error?


Before we get down to explaining what QuickBooks Database Manager service keeps stopping on Windows, it’s important to understand what the program is and how it can be used. QBDBMgrN is a utility that allows multiple people to access the database and company file stored on the server simultaneously. If the QBDBMgrN service is not running on your computer or it has been disabled, you can still use QuickBooks in Single-user mode. However, doing so will trigger an error that reads “QBDBMgrN not running on this computer” or “Windows Firewall: Disabled exceptions not defined” when you switch to Multi-user mode.

  • Improper installation of firewall can be a effect of such an error
  • QB database server update might fail as a result of this issue
  • Hindrance in working in multi-user mode
  • One might not able to connect to the internet
  • The user might not be able to use QBW company file
  •  Also, the QBDBSM can’t be updated properly
  • Improper installation of database server manager can also be a side effect of this error
  • The user might face issues with QuickBooks network file (.ND file)

What Reasons Triggers QBDBMgrN not running on this Computer Error Message?

The error usually happens when installing or upgrading your QuickBooks update and the Windows firewall is still not up to date. This causes the firewall to detect the QBDBMgrN service as an unknown service and block its access to the internet. When you repair your company file and network using QuickBooks File Doctor, it displays an error message saying “Repair the following network problems before accessing your company file from other computers on the network *QBDBMgrN not running on this computer.”

  • Incorrect configuration of the firewall or internet is causing problems.
  • The error you may encounter if quickbooks is blocked by your 3rd party firewall software.
  • Incorrect or damaged installation of QuickBooks database server manager.
  • There might be various errors with the network file, including this one.
  • Sometimes outdated database servers can be one of the reasons.

Infographic Why QBDBMGRN Not Running On this Computer – Reasons & Resolve it.

How to Resolve when QBDBMGRN not running on this computer server problem in QuickBooks??

There are many solutions to get rid of the bug. In this article, we’ll go through each one in detail.

Basic Troubleshooting steps:

  1. Log out of your QuickBooks account
  2. And then, reboot the system
  3. After that, start QuickBooks and try to login to the account

If this doesn’t work for you, then move to the below procedures:

Method 1: To Do the QuickBooks Desktop Repair Process

quickbooks desktop repair
QuickBooks Desktop Repair Process
  • When you need to close the QuickBooks software and restart the system, you’ll have to reboot the computer.
  • Backup the company file.
  • Hit the Start option by moving to the Start menu and opening the search bar. Then, enter the control panel in the search box.
  • After opening the control panel, go to Programs and Features.
  • To uninstall a program in Windows, click on the program icon from your task bar. If you can’t find it, click Programs and then Program Features.
  • Click on the program list on the left-hand side of the page and then click on uninstall, continue, and next options respectively.
  • Once it’s done, you’ll be able to click on the repair option and then hit next. You’ll also want to wait until the process is finished before moving on.
  • Press the Finish tab and then reboot the system if prompted.
  • Finally download the latest QuickBooks release.

Method 2: Install Windows Firewall Updates

Installing the Windows Firewall updates ensures that your computer is up-to-date with the latest security patches as well as preventing issues with the Firewall blocking QuickBooks from opening company file.

  • Press Windows + R key together and type Control Panel in the Run window.
  • Press Enter and click the System and Security option.
  • Alternatively, you can also use the “firewall.cpl” command to open the firewall settings.
  • Select Windows Firewall and click Check for Updates under the Update your Firewall Settings
  • If Windows find any updates, click the Update Now and Use Recommended Settings option and wait until you get all the updates.
  • Restart your computer and open QuickBooks again.

Note: If you are having any issues updating the firewall, or if you are getting an error when trying to do so, then make sure you’re downloading the correct updates for your Windows operating system. Download and open the updates from the links below and follow the on-screen instructions to install them. You can find a complete guide to manually downloading and installing Windows firewall updates here.

Download Windows updates for 32 Bit Windows

Download Windows updates for 64 Bit Windows

In order to fix the QBDBMgrN not running on this computer error, first use QuickBooks File Doctor to check the main project settings and make sure they’re set up correctly.

Method 3: QuickBooks is installed on the host system

  • Selecting the Open or Restore option will restore your computer to its default settings.
  • Choose open a company.
  • Hit next.
  • Find out the company file.
  • The first thing you’ll want to do is select the “open file in multi-user mode” box and then click on “open.”
  • Once you are logged into the company file, you’ll need to select the correct file from a drop-down list.
  • Shut down the company to close the company file on the server.”This sentence rewriter.”

Method 4: Only QBDBMgrN is Installed on the host system

  • Click on Windows start tab.
  • Move to the Control Panel.
  • After you’ve registered, click on “Admin dashboard” and then double-click the “Services” option.
  • You’ll then need to click a correct database server manager.
  • Restart the system, after which the steps are to be repeated based on the setup.

Method 5: Restart QuickBooks Database Server Manager Service

If you’re experiencing any errors or beeps from the QBDBMgrN service, restarting the service may resolve your issue.

  • Press Windows + letter R key on your keyboard to open the Run window.
  • Type Services.msc in the Run box and press Enter.
  • Scroll down and search for QuickBooks Database Server Manager Service listed as either QuickBooksDB28QuickBooksDB27, or QuickBooksDB26, where 28 stands for the 2018 version, 27 for 2017, and 26 for the 2016 version of QuickBooks, and the same implies to QuickBooks 2020 version.
  • To restart the QuickBooks Database Server Manager Service, right-click it and select Restart.
  • If you’re still having trouble running QuickBooks, try following our quick troubleshooting solution.

Method 6: Install Latest Windows Updates

  • Press Windows + R to get the Run dialogue box.
  • Type Control firewall.cpl in the text box and press Enter.
  • Click the Update Now button to make sure you are using the recommended settings.
  • After you install the updates, restart your Windows PC and then try to access the company file.

Method 7: Fix Error message ‘files in use’ first

If users are having the ‘File in use‘ as a result of an error message, then please follow these steps:

  • Firstly, ignore the error message box.
  • Reboot the computer then open your QuickBooks Desktop.
  • If you again get the message displayed on your screen then click OK.
  • After that go with the repair process and restart the system.

Read More: What to do when QuickBooks database manager stops working when accessing the server remotely?

Method 8: Download and Run the QuickBooks Clean Install Tool

  • First of all, you must download and save the QB Clean Install.exe file on the desktop.
  • Make sure the QB_clean_install_utility.exe is open. Launch it and select the correct QuickBooks version. Choose “Continue” when finished.
  • When you see the message stating “QuickBooks is now ready for a clean install, please install to the default directory” hit the “OK” button.

Method 9: Rename the Installation Folders Manually

Windows Explorer is a powerful tool that’s used to display all hidden files and rename existing folder locations. When users are working, it’s best to add the “old” or “damaged” to the end of the name in order for QuickBooks software to recognize the folder for creating a new one.

Folder Location:

  • C:\ProgramData\Intuit\QuickBooks (year)
  • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
  • C:\Program Files\Intuit\QuickBooks(year)
  • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)

Access Denied while Renaming folders

  • In this, the very first step is to hit the task manager, once right-clicking on the Windows Taskbar.
  • Under the “Processes” tab, by default, the user sees all of their processes listed chronologically. To sort them alphabetically, they have to tap on “Image name” from the column header.
  • Once done with that, the user needs to select QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe and select “End Process”.
  • The next step in the process is to tap on “Yes” when this message appears: “WARNING: Terminating a process can cause undesired results including loss of data and system instability….
  • Once this done, QuickBooks Desktop must be downloaded and installed.

Method 10: Rebooting the System

  • You can close the connection to your QuickBooks account.
  • Close the QuickBooks desktop.
  • Shut down the QuickBooks account, or close your QuickBooks business.
  • Followed by restart the system.
  • Lastly open QuickBooks and try to login the account.

Method 11: Manual steps to follow

  • Download the QuickBooks file doctor tool and then install the same on your system.
  • The Network Diagnostic Mode allows you to manage your individual networks and resolve problems.
  • If the hosting mode has been turned off, you’ll need to turn it back on. If not, the software won’t be able to open the company file.
  • Next, use Windows permissions to allow access.
  • Grant privileges in windows, then share the folder.
  • The last step is to run ifconfig when Internet connectivity is not present.

The end!

Here we are at the end of this article. We hope that the information above was helpful to you in resolving your QBDBMgrN error. However, if you’re still experiencing problems after making changes, you might consider getting professional help from a certified accountant. Remember to keep calm and consult a professional to make sure that any further damage is minimized.

Frequently Asked Questions

  1. How do I fix QBDBMgrN not running on this computer?

    How to Fix QBDBMgrN not Running on this Computer Error?
    Fix 1: Install Windows Firewall Updates.
    Fix 2: Restart QuickBooks Database Server Manager Service.
    Fix 3: Install Latest Windows Updates.
    Fix 4: Add QBDBMgrN Service to Firewall and its Ports.
    Fix 5: Repair QuickBooks Desktop Application.

  2. How do I do a clean install of QuickBooks?

    Step 1: Remove QuickBooks. Open the Windows Start menu. Search for “Control Panel”, then open Control Panel.
    Step 2: Install QuickBooks Desktop again. When you’re done, install QuickBooks Desktop.

  3. How do I allow QuickBooks through Windows Firewall?

    1. Open the Windows Start menu.
    2. Type “Windows Firewall” into the search box and open the Windows Firewall application.
    3. Click on “Advanced Settings.”
    4. Right-click on “Inbound Rules” (later, you will create “Outbound Rules”).
    5. Choose “Port” and then click “Next.”
    6. Ensure that “TCP” is selected.

  4. How do I restart QuickBooks Server manager?

    If you only installed Database Server Manager:
    1. Select the Windows Start menu.
    2. Search for and open Control Panel.
    3. Select and open Administrative Tools.
    4. Select Services from the list.
    5. Right-click the QuickBooksDBXX service and then select Restart. Note: XX is the year of your 6. Database Server Manager.

  5. What is the impact of qbdbmgrn not running on my QuickBooks data?

    If the qbdbmgrn service is inactive, it has the potential to cause problems with your QuickBooks data, including data corruption or even data loss. Swiftly addressing any problems related to qbdbmgrn is crucial to avert any potential risks of data loss.

  6. What is qbwc1013 error connecting to QuickBooks desktop?

    The error message “Could not start QuickBooks” usually indicates one of two scenarios: Within MyWorks Sync > Connection on your website, there exists either an inaccurate or invalid QuickBooks company file path configured in the optional field designated for supplying the company file path.

  7. Why is QBDBMgrN not running on my computer?

    1. Inappropriate firewall configuration: The firewall settings may not be configured correctly, or a third-party firewall could be blocking access, preventing QBDBMgrN from running.
    2. Internet connectivity problems: QuickBooks DB31 issues can also be triggered by issues with internet connectivity.

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