Troubleshooting QBCFMonitorService not running on this server
Encountering issues with QuickBooks on your Windows Server 2016 installation? The issue generally states the QBCFMonitorService isn’t currently running on this server.
In this post, you’ll find the solutions for QBCFMonitorService isn’t currently running on this server.
- Symptoms: Users trying to open company files receive an error stating, “This action requires Windows administrator permissions,” accompanied by error code (-12, 0) in the event viewer.
- Root Cause: The QBCFMonitorService fails to start after rebooting the system, leading to the error message.
- Temporary Solutions: You can temporarily resolve the issue by using QuickBooks Database Manager or manually starting the QBCFMonitorService.
Permanent Solution
- DNS Service Delay: The permanent fix involves delaying the startup of the DNS service from “Automatic” to “Automatic (Delayed Start).” This resolves a possible conflict between Windows DNS server ports and QuickBooks.
Attempted Solutions (Unsuccessful)
- Port Reservation: Reserving ports, changing logon users, and adjusting recovery options did not resolve the issue.
- Reinstallation: Reinstalling QuickBooks also proved ineffective in resolving the error.
Additional Steps to Try
- QuickBooks File Doctor Tool: Download and run the QuickBooks File Doctor tool to fix network issues and recover damaged company files.
- Task Manager Restart: Restart the QBCFMonitorService.exe process from the task manager.
- Check Permissions and TCP/IP Configuration: Verify Windows file permissions and QuickBooks user login for the company file. Also, check the TCP/IP configuration using the IPConfig tool.
Solution 1: QuickBooks File Doctor
Steps to fix QBCFMonitorService.exe process error using QuickBooks File Doctor:
Using QuickBooks File Doctor to Fix QBCFMonitorService Fails Error:
- Download and Install: Download QuickBooks File Doctor from the official Intuit website and install it on your system.
- Launch the Tool: Open QuickBooks File Doctor and follow the on-screen instructions to begin the diagnosis process.
- Select Company File: Choose the company file that is experiencing the QBCFMonitorService fails error from the list provided.
- Run Diagnosis: Let QuickBooks File Doctor scan your company file and network connections to identify any issues.
- Review Diagnosis: Once the diagnosis is complete, review the findings to see if any issues related to the QBCFMonitorService are detected.
- Follow Repair Steps: If QuickBooks File Doctor identifies issues with the QBCFMonitorService, follow the repair steps provided by the tool to resolve the problem.
- Restart QuickBooks: After completing the repair process, restart QuickBooks to see if the QBCFMonitorService fails error has been resolved.
Solution #2: Disk Cleanup
If you’re experiencing errors or slow performance with QuickBooks, it might be due to issues with your hard drive, such as an overload of temporary files. Using the Disk Cleanup tool can help improve your system’s performance by removing unnecessary files, potentially fixing errors related to QuickBooks.
Here’s a step-by-step guide to using the Disk Cleanup tool:
- Open Disk Cleanup:
- Press
Windows + R
to open the Run dialog. - Type
cleanmgr
in the text box and hitEnter
. - This action launches the Disk Cleanup utility.
- Press
- Select the Drive:
- From the Disk Cleanup dialog box, you’ll need to select the drive you want to clean up. Usually, it’s the primary drive (often
C:
) where Windows and most programs, including QuickBooks, are installed.
- From the Disk Cleanup dialog box, you’ll need to select the drive you want to clean up. Usually, it’s the primary drive (often
- Analyze Temporary Files:
- The tool will analyze the selected drive and display a list of file types you can delete. These include temporary files, system files, and other non-essential data.
- Click on
OK
to proceed to the next step.
- Clean Up System Files (Optional but Recommended for Admins):
- If you have administrative privileges, you can select
Clean up system files
for a more thorough cleanup. - The tool will reanalyze the drive, possibly showing more types of files you can delete.
- If you have administrative privileges, you can select
- Select File Types to Delete:
- You can now select the types of files you want to delete. Be cautious with your selections to avoid removing files you might need. For QuickBooks performance, focusing on temporary files is usually safe and effective.
- Start the Cleanup Process:
- Once you’ve made your selections, click on
OK
, and then confirm by selectingDelete Files
to begin the cleanup process.
- Once you’ve made your selections, click on
If you need further assistance with resolving this issue, please don’t hesitate to contact our team for expert support and guidance.