quickbooks error 1712 when installing software for desktop

Error message says: One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

QuickBooks error code 1712 happens when users try to install QuickBooks desktop or update into a corrupted or encrypted folder. It also triggers when the important Microsoft components are missing or unstable. Restarting the system might fix the installation error 1712. Let’s delve into the in-depth troubleshooting guide to resolve the issue.

What is QuickBooks error code 1712 all about?

The QuickBooks error 1712 is known as an installation error encountered while installing QuickBooks desktop on the system. This error quits the installation process with an error message which says: “We’re sorry! Something went wrong with your installation. Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.” This error message contains the troubleshooting guide to take a reference while fixing.

What are the causes of QuickBooks error message 1712?

Here are few causes that are related with QuickBooks error 1712:

  • Corrupted Registry
  • Malicious QuickBooks software like viruses, adware, or spyware
  • When users try to install the advanced programs without uninstalling the oldest programs
  •  Trying to install the damaged QB package

Quick Resolutions to rectify QuickBooks error 1712:

Firstly try to perform some basic troubleshooting steps:

  • Reboot or restart the system
  • Open the Task Manager on your computer to close the background running QuickBooks-related programs. Here are the steps:
  • Initial thing is to use the shortcut Ctrl+Delete button
  • It will display the window
  • Choose Processes button
  • Now give a click on the End Process tab in the task manager
  • At last reboot the computer
  • Retry to install the QuickBooks Updates

If the error persists then here are the advanced-level methods to fix the error:

Method 1- Check Registry to track QuickBooks application:

  • Open the Registry Editor
  • Now find the regedit.exe file
  • Next fill the below path: HKEY_CURRENT_USERSSoftwareMicrosoftWindowsCurrentVersionExplorerUSer
  • Hit Entry AppData twice
  • After this, you require changing the actual value with the path of the local profile
  • At last open the QuickBooks
  • Check the errors

Method 2: Download and install QuickBooks Tool Hub:

If the error 1712 happens because of missing Windows components then QuickBooks diagnostic tool is helpful. It will resolve the basic issues. here are the steps:

  • Close the QuickBooks desktop
  • Now download the advanced version of the QB Tool Hub
  • Save the file then you can easily discover it like Desktop
  • Hit Home button
  • Now open the downloaded file
  • Follow the on-screen instructions to install
  • Next, Confirm the terms & condition
  • Once the installation completes then double-click on the Windows desktop icon to open the tool hub
  • Now choose the Problem problems option
  • Click tab labeled Quick Fix my program
  • Now try QuickBooks installation


If after implementing the above-given resolutions to fix QuickBooks error 1712 the error persists. You can talk to the experts. The professional team members will work round the clock to resolve all your concerns. Use a live chat, email, or call over the phone to get any assistance.


Common questions related to QuickBooks error code 1712.

How would I prevent QuickBooks error 1712?

It is recommended to change the installation path to install the program instead of the default path location.

Can missing windows updates becomes the core of QuickBooks error message 1712?

Yes, if your windows do not have installed the latest updates then there might occur an installation error 1712. Here are the steps to install the advanced Windows updates:

  • Press Windows button
  • Enter Settings
  • Choose Update and Security
  • Click Windows Update
  • Select Check for updates
  • Hit Restart Now

What symptoms do I get for QuickBooks install error 1712?

  • Input or output error
  • QB freezes or blue screen display
  • Http error
  • Unable to install QuickBooks Desktop
  • The system fails to work

How would I give Windows users administrator rights?

  • First, close the QuickBooks Desktop
  • Click Start menu
  • Open Control Panel
  • Choose User Accounts
  • Search the QBDataServiceUserXX for the QB desktop version
  • Click Change the account type
  • Hit Administrator option
  • Choose Change Account Type
  • Click Apply option to save changes

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