How to fix QuickBooks Update Error 15215 & Server Not Responding?


QuickBooks accounting software is a remarkable development to accelerate the growth of the small businesses irrespective of size and sector. The accounting software had different editions integrated with potential features to meet the accounting and financial requirements of your business that eases the work and helps you to focus more on your business enhancements. The software is loaded with numerous features that becomes a cause of error occurrence. There are many reasons for the occurrence of errors.

QuickBooks Update Error 15215 is one of the errors that is commonly reported by the customers. Here are the reasons why and when this update error crops up and Server stops responding.

QuickBooks Update Error

QuickBooks Update Error Code 15215 is encountered by the users while updating payroll and maintenance releases. The error ends up with restricting access to the user and the server suddenly stops responding. When you face this error you will get an error message –“Unable to verify digital signature”.

Possible Reasons Behind Update Error Code 15215

The major reasons identified behind this error are as follows:

  • When a different program is running behind the background while you are downloading the payroll updates
  • Improper configuration of Microsoft Internet Explorer


Read This: QuickBooks Payroll Update Error 15106 – Know How to Fix It


The configuration error on Internet Explorer is caused due to the Error code 15215. The familiar reasons behind the error is the running of some other applications behind while downloading the payroll and maintenance updates.

Steps to Fix the QB Error 15215

Intuit has recommended steps to deal with this update and maintenance error. If you fail to understand the steps or have doubt in executing, you can immediately contact QuickBooks Customer Support Number 1855-481-5335. The experienced QuickBooks expert support team promptly accords you the solution that helps to resume work flawlessly.

Follow the instructions mentioned below to fix the issue at your own end:

  • Close QuickBooks application
  • Verify use TLS 1.0 is checked properly
  • Use TLS 1.1 and Use TLS 1.2 are unchecked in the alternative window
  • Input MSConfig in the run box and Choose Run
  • Click OK.
  • Go to System Configuration Utility
  • Select Selective Startup and clear the Load Startup components
  • Restart your computer
  • Open QuickBooks program and download the latest tax table
  • Go to the Normal Startup checkbox
  • Restart the computer again

These steps help you resolve the update problems that you encounter while downloading the software. In case the problem persists you can approach the QuickBooks Technical Support team without delay.

Other QuickBooks Payroll Update Errors:

  • QuickBooks Error ps036
  • QuickBooks has detected that your payroll updates are not complete
  • QuickBooks Error ps077
  • QuickBooks Error ps032
  • You must download and install the latest payroll update before you can process payroll forms
  • QuickBooks Error ps038


Alternatively, you can opt to connect with, a reliable QuickBooks Consulting agency that employs dedicated QuickBooks professionals who are capable to identify the cause of the error and accord the best possible resolution in the shortest wait time. Avail excellent QB services by connecting us through the toll free number 1855-481-5335. Get round the clock service for all QuickBooks issues.

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