quickbooks update failed or not working

Updating QuickBooks is a necessary task to keep the program up to date. However, while downloading the latest updates and upgrades there might display error messages like 12045, 12038, 121037. The update error happens if you do not have permission to access the file or incorrect system date and time. The below article will discuss the frequent methods to resolve QuickBooks update failed errors.

What are the causes of QuickBooks Desktop update errors?

  • QuickBooks multiple instances in a single system
  • Internet Security or Firewall restrictive settings
  • Slow internet Settings
  • The wrong system date & time may be blocking the update process
  • Some issues with digital signature create the issue with QuickBooks update

Read More: How to fix QuickBooks Update Error 15215 & Server Not Responding?

How to resolve Intuit QuickBooks update error?

Here below discussed some possible solutions to fix the update errors in QuickBooks:

Method 1: Update QuickBooks to fix the QB update failed error:

If you receive the update error message because of the absence of the latest QuickBooks release, then the below method is beneficial:

  • Locate the Help option
  • Select Update QuickBooks Desktop
  • Now place a mark on the box named Reset update
  • Hit Get Updates

Method 2: Use Run as Administrator to fix QuickBooks update error:

If the file is read in the wrong way on a Windows system, then the below instructions to fix the error:

  • Initially close all the applications
  • Restart the computer
  • Now give a right-click on QuickBooks Desktop
  • Select “Run as Administrator”

Method 3: Download QuickBooks Tool Hub:

When you have a lack of required access permissions then you can use the QuickBooks tool hub tool. Here are the instructions you need to follow:

  • Firstly, close the QuickBooks Desktop
  • Now download the updated version of QuickBooks Tool Hub
  • Once downloading completes then open the file
  • It will prompt QuickBooks Tool Hub Dashboard
  • Choose Program Problems
  • Click the Quick Fix my Program tab

Method 4: Digital Signature certificate installation:

The QuickBooks updates require server connection and digital signature setup. The digital signature issues might cause the issue while installing the updates. Hence here is the list of instructions to install a digital signature certificate:

  • Firstly, move the QuickBooks location
  • Locate the QBW32.exe file and give a right-click on it
  • Choose Properties option
  • Click tab named Digital Signature
  • Hit signature list to choose Intuit
  • Click Details
  • It will open a Window named Digital Signature Details
  • Select View Certificate
  • On the certificate, window choose Install Certificate
  • Select Next button
  • At last, hit the Finish tab
  • Restart the computer

Method 5: Fix the System Date & Time error message alert:

Walkthrough the below-given steps to resolve the incorrect system date & time in QuickBooks:

  • First, locate the Desktop system clock and give a right-click on it
  • Select Adjust Date/Time button
  • Click Change Date & Time
  • Now set the right date and time
  • Select Ok twice
  • Close the window and then reopen the QB desktop

Method 6: Change Internet Connection Settings:

The wrong internet connection settings can create trouble in accessing software. Hence there are more chances that the internet connection settings might be creating an issue. Follow the below steps to resolve the issue:

  • A select option named Use my computer’s connection settings
  • Click Next button
  • Select Advanced connection settings option
  • Click on the Restore Advanced Settings from the tab named Advanced
  • Hit OK
  • Choose Done

Method 7: Firewall Settings reconfiguration:

The internet security and Firewall settings may cause update issues. Hence you need to check the Internet security settings. For this make sure the port numbers 80 and 443 are enabled

Many firewall programs are not supported by Intuit products so check the particular files having access. For example AIntuitSyncManager.exe, utoBackup.exe, QBW32.exe, FileManagementExe, IntuitSyncManager ,QBLaunch.exe etc.

Method 8: Check if multiple versions of QuickBooks desktop are on the same system:

Multiple versions on the same computer might give an update error. Here are the instructions below:

  • Initially close the QuickBooks & company file
  • Click the Windows start button
  • Give a right-click on the icon
  • Select Run as Administrator option
  • There appears No company open window
  • Hit Help tab and then select Update QuickBooks Desktop
  • Click the Options option and then choose Mark all
  • Hit Save button
  • Choose ” Get updates”

Hopefully, the above write-ups sorted out the QuickBooks update failed issue. If these methods are not enough to fix the issue or you need to explore other resolutions, then you can reach out to the professional team. Use a live chat or drop an email with the current error status.

FAQs:

What Fallback port would I need to set for the QuickBooks Database server?

Port number 56716

What are the things do I need to follow before downloading QuickBooks Desktop updates?

  • Make sure you have unselected the download accelerators it might interrupt the downloading process
  • There should be a stable internet connection
  • Ensure that you enabled AOL (American On-Line) login and the parent control settings

How would I solve the critical update issue when unable to open QuickBooks?

In this situation, QuickBooks Diagnostic tool serves as an effective mantra. This tool helps in identifying update errors in the QB desktop. Here is the list of instructions given below to fix the issue:

  • Initially Download the QB Tool Hub
  • At the time prompt appears on the screen save the file to the desired location
  • Open the file named QuickBooksToolHub.exe
  • Next, follow the instructions and then confirm all the terms & conditions
  • Once the installation completes then double-click on the tool hub icon
  • Run the QB install Diagnostic tool
  • Restart the computer

What if I need to resolve the 15xxx update issue?

  • First close QuickBooks Desktop
  • Now Open the QB tool hub to run Quick Fix my program
  • Start downloading the QuickBooks Desktop tool hub
  • Once done start the installation process
  • Now click the Program Problems option
  • Choose Quick Fix my Program
  • Again, open the QuickBooks and company file
  • Now download the desired updates