Intuit releases product updates for its products quarterly or yearly, preferably during the fall season. The QuickBooks users need to download the latest updates and install it successfully to avail the enhanced features. The QB users reported certain problems after downloading the QuickBooks 2017 product release 5.
QuickBooks 2015 R5 problems refer to those that occur when the user implements some QuickBooks add-on programs. The user generally faces software performance issues and QB crash. The 2017 product release had some minor problems due to which certain alterations were made over it that comprise of several big and small changes. The alterations were simple bug fixes and correction of spellings.
The big change that was made over it was the latest security update release that adapts the process of password management, giving you the authority to stay logged in for a specific time frame without the need of reentering the password. Intuit released the same product update for QuickBooks 2015 R13 and QuickBooks 2016 R10.
The QuickBooks 2017 R5 Problems
QuickBooks 2017 R5 runs Sluggish & Crashes
In case you are using any QuickBooks add-on product then there are chances of encountering this performance issues. The functioning of QuickBooks add-on product gets very slow because the QuickBooks database also slows down that ends up with QuickBooks crash. The affect is not to all the QB add-on products.
QODBC driver becomes sluggish after the latest QuickBooks 2017 R5 update, which many people use to access data from QuickBooks desktop. The possible reason may be optimizer cache issues.
How to Resolve this Issue?
To fix this issue follow the below mentioned steps recommended by Intuit.
Check all the QuickBooks releases and update the program to the latest release.
In case you are still facing problems you may contact Intuit for customer support. You can call to the toll free customer care phone number and connect with the QuickBooks professionals and fix the issue. You can also email or online chat to garner support service.
In case you have updated QuickBooks application 2017 R5, you have two options.
- Go back to 2017 R4 you need to uninstall the latest release and find out the install files that can update you to 2017 R4. You can contact QuickBooks customer support for assistance.
- Be patient and wait for the error fixes to be released by Intuit.
Alternatively you can contact to any reliable QuickBooks Consulting Agency by calling the QuickBooks technical support number. The support team assures to resolve the issue in the shortest wait time.