Fixed sage 50 error the installation of the pervasive database has failed

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How to Fix Sage 50 Error: Installation of Pervasive Database has Failed


When trying to install Sage 50 software, users might encounter an error stating that the installation of the Pervasive database has failed. This error can prevent the software from being installed correctly and can cause frustration for users.

Error Causes

A. Security Software, Security settings, or other Programs preventing Installation

Sometimes, security software or settings on your computer can block the installation of the Pervasive database, causing the error to occur.

B. Incorrect Installer used

Using the wrong installer for the Sage 50 software can lead to issues with the installation of the Pervasive database.

C. Conflicting Pervasive Software installation

If there is already a conflicting version of the Pervasive software installed on your system, it can cause errors during the installation process.

D. User Rights issues

User rights issues can also lead to the failure of the installation of the Pervasive database.

Error Solutions

A. Step I: Check Security Software, Security settings, and Programs

  • Disable any security software temporarily.
  • Check and adjust security settings to allow the installation.
  • Close any unnecessary programs running in the background.

B. Step II: Verify the Correct Installer

  • Ensure that you are using the correct and updated installer for Sage 50.
  • Download the installer from the official website.

C. Step III: Uninstall and Reinstall Pervasive

  • Uninstall any conflicting versions of the Pervasive software.
  • Reinstall the Pervasive software from scratch.
  • Follow the installation wizard carefully.

D. Step IV: Manually Reinstall Pervasive

  • Manually remove any leftover Pervasive files after uninstalling.
  • Download a fresh copy of Pervasive and install it manually.
  • Make sure to follow all prompts during the installation process.

E. Step V: Browse to the Installation folder

  • Go to the installation folder of Sage 50 and locate the Pervasive database files.
  • Check if all required files are present and not corrupted.
  • Fix any missing or damaged files accordingly.

F. Step VI: Check User Rights

  • Ensure that you have the necessary user rights to install software on your system.
  • Contact your IT administrator if needed to adjust user rights.

G. Step VII: Run the standard Installation from the Server

  • Run the installation of Sage 50 from the server (if applicable).
  • This can sometimes resolve any issues related to local installations.

Frequently Asked Questions

A. What if I am using 2 versions of the Software and Remove one Pervasive Software Folder?

If you have multiple versions of Sage 50 installed, removing one Pervasive Software folder should not cause any major issues. However, it’s recommended to uninstall and reinstall the correct version to ensure proper functioning.

B. How to check for the Pervasive Version installed in the System?

You can check the Pervasive version installed on your system by going to the Control Panel and looking for the Pervasive software in the Programs and Features section.

C. What to do before applying any solution?

Before attempting any of the solutions mentioned, make sure to backup your data and create a system restore point to avoid any potential data loss or system issues.

D. What to do if issues persist after following all the processes?

If you have followed all the steps mentioned and the error persists, it’s best to reach out to our team for further assistance. We are here to help resolve any Sage 50-related issues.


In conclusion, fixing the Sage 50 error related to the installation of the Pervasive database can be a straightforward process if you follow the steps outlined above. Remember to double-check your security settings, use the correct installer, and ensure proper user rights for a successful installation. If you encounter any difficulties, don’t hesitate to get in touch with our team for assistance. Happy accounting with Sage 50!

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