How to Fix Sage 50 BOB Error 5185

Sage 50 BOB Error 5185 is a common error that users may encounter while using Sage 50 software. Though the specific cause of this error is not mentioned, resolving it promptly is essential to maintain the smooth operation of your financial software. This post will guide you through understanding possible causes and providing detailed solutions to fix the problem, ensuring your Sage 50 software runs smoothly again.

Causes of Sage 50 BOB Error 5185

Though the error’s exact cause isn’t specified, general problems that might lead to error messages in software like Sage 50 include:

• Database Connection Issues: Problems with the database can lead to various errors, including 5185.
• Corrupted Files: Specifically, the .SAJ file being corrupted or damaged could trigger this error.
• Software Update Required: Sometimes, an outdated version of the software might not function as expected.
• Permission Issues: Improper file or folder permissions can prevent Sage 50 from accessing necessary files, causing errors.

Solutions for How to Fix Sage 50 BOB Error 5185

Below are detailed solutions to potentially fix the Sage 50 BOB Error 5185. Perform these solutions one at a time and check if the error resolves after each step.

Close and Restart Sage 50

1. Close Sage 50 – Ensure that Sage 50 is completely shut down before proceeding.
2. Restart Your Computer – Sometimes, a simple restart can resolve unexpected software errors.

Delete the .SAJ File

Warning: This solution involves deleting a file that could affect your data. Ensure you have a backup before proceeding.

1. Close Sage 50 – Make sure the Sage 50 application is completely shut down.
2. Navigate to the Data Directory – Open the folder where your Sage 50 data is stored.
3. Locate the .SAJ File – Find the .SAJ file associated with your company data.
4. Delete the .SAJ File – Right-click the .SAJ file and select “Delete”. Ensure you are deleting the correct file to prevent data loss.
5. Restart Sage 50 – Open Sage 50 again to see if the error has been resolved.

Check for Sage 50 Updates

Outdated software can often cause errors.

1. Open Sage 50 – Start your Sage 50 software.
2. Go to Help – In the menu bar, find and click on “Help”.
3. Select Check for Updates – Find the option to check for updates and select it.
4. Follow Prompts – If there are any updates available, follow the prompts to download and install them.
5. Restart Sage 50 – Close and reopen Sage 50 after the update.

Verify Folder Permissions

Incorrect folder permissions can prevent Sage 50 from accessing files it needs.

1. Right-Click the Sage 50 Data Folder – Where your company files are saved.
2. Select Properties – Go to the properties of the folder.
3. Go to the Security Tab – Check the permissions listed here.
4. Ensure Full Control – Users who operate Sage 50 should have “Full Control” listed. If not, edit the permissions accordingly.
5. Apply Changes and Close – After adjusting the permissions, apply the changes.

FAQs

How do I know if my .SAJ file is corrupted?

Common signs include error messages when trying to access company files, incomplete file lists, or unexpected software crashes.

Can I recover data if I accidentally delete the wrong file?

Recovery might be possible from backups. It’s crucial to regularly back up your data to prevent such issues.

Will updating Sage 50 delete my existing data?

No, updating Sage 50 should not delete any of your data. However, it’s always recommended to back up your data before performing updates as a precaution.

What should I do if none of the solutions work?

Retrace your steps to ensure each solution was applied correctly. Sometimes, repeating a solution or performing steps in a slightly different manner can yield different results.