Sage 50 a network error occurred while communicating with the connection manager

Toll Free: 800-942-0215

Fixing Sage 50 Network Error Occurred While Communicating With the Connection Manager

When using Sage 50, an accounting software, you might encounter a network error indicating issues with communicating with the connection manager. This can hinder your workflow and data management tasks, making it essential to resolve promptly. This error typically stems from network issues, incorrect configurations, or software problems.

Causes of Sage 50 Network Error Occurred While Communicating With the Connection Manager

Several factors can lead to this error. Understanding them is the first step towards troubleshooting:

  • Reason #1: Firewall blocking the connection.
  • Reason #2: Incorrect network setup or configuration.
  • Reason #3: The Connection Manager is not running on the server.
  • Reason #4: Outdated Sage 50 software or network drivers.

Solutions for Sage 50 Network Error Occurred While Communicating With the Connection Manager

Solution #1: Check and Configure Firewall Settings

  1. Open your firewall software on the server where Sage 50 is installed.
  2. Look for an option to set exceptions or allow programs through the firewall.
  3. Add Sage 50 and its Connection Manager to the allowed list.
  4. Save changes and restart both the server and client computers to see if the issue persists.

Solution #2: Verify Network Setup and Configuration

  1. Ensure all computers are on the same network.
  2. Verify that the IP address configurations are correct and that there are no IP conflicts.
  3. Check if the server hosting Sage 50 can be reached from the client computers by using the ping command.
  4. Make necessary adjustments based on your findings and restart the affected components.

Solution #3: Ensure the Connection Manager is Running

  1. On the server, go to the Start Menu and type Services.msc to open the Services application.
  2. Scroll down to find the Sage 50 Database Connection Manager service.
  3. If the service is not running, right-click on it and select Start.
  4. If it fails to start, consider reinstalling the Connection Manager from the Sage 50 installation package.

Solution #4: Update Sage 50 and Network Drivers

  1. Open Sage 50 on the server and go to the Help menu to find updates.
  2. Follow the prompts to download and install any available updates for Sage 50.
  3. Check the manufacturer’s website for your network cards and download the latest drivers.
  4. Install the new drivers and reboot both server and client machines.


How do I know if the connection issue is due to the firewall?

If after temporarily disabling your firewall, Sage 50 can connect without issues, then the firewall is most likely the cause. Remember to re-enable your firewall and configure exceptions instead of leaving it off.

What should I do if none of the solutions work?

Start by double-checking each step to ensure nothing was missed. If the problem persists, it might be related to deeper network issues or specific software conflicts on your machines. In such cases, consulting with an IT professional who can analyze your network and system setup might be beneficial.

Can updating Sage 50 lead to compatibility issues with other installed software?

While it’s uncommon, major updates can sometimes cause compatibility issues with other software. It’s best to check the release notes for any updates to identify potential conflicts and ensure that all your business-critical software is compatible with the new version of Sage 50.

Remember, rectifying network errors with Sage 50’s Connection Manager primarily involves ensuring proper network configurations, software settings, and up-to-date components. Carefully following the solutions outlined above will help in resolving the issue and restoring your Sage 50 functionalities.

    Enquiry Form

    Get help with Sage Accounting Solutions

    • Assistance for Sage 50, Sage 100, Sage 300
    • Solutions to common Sage 50 errors.
    • Data recovery and data migration.
    sage 50 accounting services and solutions


    Toll Free: 800-942-0215