Sage 50 error 1304

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How to Fix Sage 50 Error 1304

Sage 50 error 1304 is an installation error that users encounter while trying to install Sage 50 Accounting software on their computer. This error typically indicates that the software installation process cannot access a specified file path due to a variety of reasons. Understanding the root causes of this error and following a detailed step-by-step solution can help resolve it efficiently.

Causes of Sage 50 Error 1304

Several different factors can lead to the occurrence of Sage 50 error 1304. Knowing these causes can help in applying the correct troubleshooting method:

  • Reason #1: Insufficient Permissions – If the user account does not have the necessary permissions to access the installation directory, this error can occur.
  • Reason #2: Corrupted Installation Files – The error might be due to damaged or incomplete download files of Sage 50 software.
  • Reason #3: Interference by Security Software – Sometimes, antivirus or firewall settings may prevent the installation files from accessing certain directories, causing the error.
  • Reason #4: Issues with the Windows Installer Service – If the Windows Installer service is outdated or malfunctioning, it might result in this error.

Solutions for Sage 50 Error 1304

To resolve the Sage 50 error 1304, follow these detailed solutions:

Solution #1: Grant Full Control Permissions

  1. Navigate to the folder where the Sage 50 installation files are located.
  2. Right-click on the folder and select Properties.
  3. Go to the Security tab and click on Edit.
  4. Select the user account under Group or user names.
  5. Under Permissions for Users, check the box for Full control under the Allow column.
  6. Click Apply, then OK to save changes and exit.

Solution #2: Run the Installation as Administrator

  1. Locate the Sage 50 installation file.
  2. Right-click on the file and select Run as administrator.
  3. Follow the on-screen instructions to complete the installation process.

Solution #3: Disable Security Software Temporarily

  1. Open your antivirus or firewall application.
  2. Look for an option to disable or turn off the security software temporarily.
  3. Once disabled, attempt to re-install Sage 50.
  4. Remember to enable the security software again once the installation is completed to keep your system protected.

Solution #4: Update the Windows Installer Service

  1. Press Windows Key + R to open the Run dialog.
  2. Type cmd and press Ctrl + Shift + Enter to open the Command Prompt with administrator privileges.
  3. Type msiexec /unregister and press Enter.
  4. Then type msiexec /regserver and press Enter.
  5. Restart your computer and try installing Sage 50 again.

Solution #5: Perform a Clean Boot

  1. Press Windows Key + R and type msconfig, then press Enter.
  2. Go to the Services tab, check the Hide all Microsoft services box, and click Disable all.
  3. Switch to the Startup tab and open Task Manager.
  4. Select each startup item and click Disable.
  5. Close Task Manager and on the System Configuration window, click OK.
  6. Restart your computer and try the installation again.


How do I know if I have enough permissions to install Sage 50?

If you’re not sure about your account permissions, try to run the installation file as an administrator. If it runs successfully, your normal account might not have sufficient permissions.

What should I do if error 1304 persists even after following these solutions?

If the error continues, there might be deeper issues with your system files or settings. Consider performing a System Restore to a point before you first attempted the installation, or reinstalling the Windows Operating System.

Can I reinstall Sage 50 without losing my data?

Yes, you can reinstall Sage 50 without losing your data. However, it’s essential to back up your Sage 50 data files before starting the reinstallation process to prevent any accidental loss of data.

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