Understanding and Fixing Sage 50 Error 1326: Getting File Security Error

Error 1326 in Sage 50, "error getting file security," is a common issue that users encounter when trying to upgrade or install Sage 50 software. This error typically stops the installation or update process, often related to permission issues or problems accessing certain file locations.

Causes of Sage 50 Error 1326: Error Getting File Security

Several factors can trigger this error code. Understanding the root causes is crucial for applying the right fix.

• Reason #1: Incorrect User Permissions. If the user account doesn’t have the necessary permissions to access or modify the files required by the Sage 50 installation or update, this error can occur.

• Reason #2: Corrupted Windows Installer. An issue with the Windows Installer service could lead to problems with installing or updating applications, including Sage 50.

• Reason #3: Firewall or Antivirus Interference. Sometimes, security software mistakenly identifies legitimate installation processes as threats, hindering file access or modification.

• Reason #4: Corrupted Sage 50 Installation Files. The installation files for Sage 50 may be incomplete or damaged.

Solutions for Sage 50 Error 1326: Error Getting File Security

To resolve this error, try the following solutions:

Solution #1: Check and Modify User Permissions

1. Right-click on the folder where Sage 50 is being installed or updated and select Properties.
2. Go to the Security tab.
3. Click on Edit to change permissions.
4. Ensure that your user account has full control. If not, select your account and check the box for Full control.
5. Click Apply and then OK to save changes.

Solution #2: Repair Windows Installer

1. Press Windows Key + R to open the Run dialog.
2. Type cmd and then press Ctrl + Shift + Enter to open Command Prompt with admin rights.
3. Type msiexec /unregister and press Enter, then type msiexec /regserver and press Enter.
4. Restart your computer and try the installation/update again.

Solution #3: Disable Firewall and Antivirus Temporarily

1. Open your antivirus or firewall software.
2. Look for a setting that allows you to disable or pause the protection temporarily.
3. Disable the software until you finish the Sage 50 installation or update.
4. Remember to re-enable the protection after completing the process.

Solution #4: Redownload or Repair Sage 50 Installation Files

1. If the error persists, consider redownloading the Sage 50 installation files, ensuring they come from an official source.
2. Alternatively, if Sage 50 is already installed, use the Programs and Features control panel to repair the Sage 50 installation.

FAQs

How do I ensure I have administrative rights for the installation?

To ensure you have administrative rights, right-click on the Sage 50 installer and select Run as administrator. This ensures the process has the necessary permissions.

Can firewall settings really affect the installation process?

Yes, firewall settings can block certain installation activities. Temporarily disabling your firewall can help determine if it’s the cause of the issue.

What should I do if these solutions don’t fix the error?

If none of the above solutions work, double-check the specific error details and ensure that your system meets all Sage 50 requirements. If the issue persists, consider consulting with a Sage support specialist without directly contacting support as per instructions.