Looking for ways to fix Sage 50 Error 1628? Well, we can help. Error 1628 is a common Sage 50 error that leads to the following error message “Error 1628: Failed to complete installation”. This usually occurs because your Microsoft .NET Framework is either out of date or damaged. However, the error message can also appear if some of your Windows system files are corrupt or damaged or if your computer has recently recovered from a malicious attack. In this article, Sage 50 ‘Quick Search Not Working’ Error show you ways to manually fix the error message.
How to fix the Sage 50 Error 1628 problem
Step 1: Reinstall the .NET Framework
- Insert Sage 50 HR CD.
- Browse to the Microsoft .NET Framework folder location.
- Double click on dotnetfx20.exe.
- Follow the on-screen instructions to complete the installation process.
Step 2: Restore your computer to the last point
- Log on to the computer as Administrator.
- Click on the Start button and go to All Programs.
- Click on Accessories and select System Tools.
- Now click on System Restore and go to “Restore my computer to an earlier time” option.
- Click Next and select the last restore point.
- Click Next again to complete the restoration process.
Read This: Fix Sage 50 “Key File Not Found” Issue
Another Method to Fix Error – 1628: Failed to Complete Installation
Method 1: Rename the InstallShield folder
If the problem continues to occur, go to Method 2.
Method 2: Download and install the latest Windows Installer package
To install the latest Windows Installer, visit the following Microsoft Website:
A updated version than version 4.5 of the Windows Installer might be available. To search for a newer version, visit the following Microsoft Website:
If the problem continues to occur, go to Method 3.
Method 3: Locate and then close the files
To troubleshoot this error, locate, and then close the Idriver.exe and Msiexec.exe files. To do this, follow these steps:
If these steps do not resolve the problem, go to Method 4.
Method 4: Create a new user account
Make a new user account that has “admin” rights. Then, use this new user account to install the process. To do this, follow these steps:
If these steps do not resolve the problem, go to Method 5.
Method 5: Perform a clean startup procedure
When you initiate Microsoft Windows, other software may activate automatically together with the OS. These programs and services can consist of anti-virus and system functions that may affect with the action. When you make a clean startup, you stop these programs from starting automatically as a Admin. If the PC is connected to a network, network policy settings may also avert you from carrying out this procedure.
If these steps do not resolve the problem, go to Method 6.
Method 6: Download and install the latest version of the .NET Framework
To download and install the latest version of the .NET Framework, visit the following MSDN Web site:
Click the latest version of the .NET Framework.
This should resolve Sage Error 1628. In case you need help, call us on and get in touch with our expert technicians at our Sage 50 Customer Service Helpline. They can help fix the error message in no time.