How to Fix Sage Error “Server Busy”

Last updated: November 24th, 2022

Sometimes that happens when users log in to their Sage account. If this occurs, the program will not be able to process your request and you’ll see a message on your screen that says “Sage Server Busy Error.“

This is one of the most common Sage 50 errors and occurs when a user runs a report to preview a file or document. In case you are facing Server busy error while working on your Sage 50 Accounting software and are looking for manual ways to resolve it, we can help. Follow our step by step solution to quickly resolve this error. However, in case you need help, dial our toll free number to get in touch with our expert technicians. They can help fix the issue in no time.

Note: When logging into Sage 300 some users may face Error: Server Busy with options like:

• Switch To
• Retry
• Cancel

Server Busy – This action cannot be completed because the other program is busy. Switch to…Retry

This is due to Network or connectivity issue & can be occurs on server as well as on host machine.

Cause of Peachtree Sage Server Busy Error

Reasons to see an error message on your screen and/or system warning:

• A response from Sage is expected for another application.
• In this context, the Windows Upgrade process is ongoing.
• You did not properly shut down the Sage program or its associated components.
• Antivirus or firewall settings limit changes to Sage.
• There might be an issue with your Antivirus software and its related permission.
• A report using the output radio buttons was running on the machine.
• A previous report window is open while you are trying to take a fresh report’s print.
• Your device has printer issues.

Also Read: How to fix “Sage 50 HR Unable to Contact Remote Server” Error

Resolution To the Sage Server Busy Problem

Checking out the easy fix methods by which users can try to resolve the possible server error for Sage ERP. Users can follow this step-by-step list in order:

Solution 1: Install any Windows Updates, Restart the System, and Log on as Administrator

• Run a system scan to check for Windows updates.
• Log out of Sage Payroll and close all other open windows or programs.
• Then press the Windows + R key for a drop-down menu.
• Type wrap and then hit “Ok”
• Go to MSU (Microsoft Update) and check for updates.
• To get updated, go to the Settings tab on your computer and follow the instructions that appear on your screen.
• Restart the computer and log in as a Windows Administrator
• Install all of your updates in the order they are listed.

Solution 2: Configure Antivirus Software to Exclude Sage Payroll Files

• It’s not the end of the world, and there are ways to get rid of all those pesky pop-ups. Configure your antivirus program to exclude all Sage files, ditch that error message, and enjoy a smooth experience.

Solution 3: Run Sage Payroll as an Administrator

Below are the steps for different Windows:

Windows 10:

• From your Mac’s desktop, make right-click on the relevant tax year option of Sage Payroll.
• You can quickly find Properties by clicking on the same field above.
• Next, click on the “Compatibility” tab.
• Check the checkbox “Run this program as an administrator” to run this program.
• At last, hit Apply and then the Ok button.

Windows 8:

• From your Windows desktop, you have to click right on the appropriate tax year option of your Sage Payroll
• And then select Properties by making left-click on the same
• Next, go to the “Compatibility” tab
• Now, select the checkbox “Run this program as an Administrator”
• At last, hit Apply and then the Ok button.

Windows 7:

• From your Windows desktop, you have to click right on the appropriate tax year option of your Sage Payroll
• And then select Properties by making left-click on the same
• Next, go to the Shortcut tab and select the “Advanced” option
• Now, select the checkbox labeled “Run as an Administrator”
• Hit the “Ok” button twice and then the “Yes” button.

Windows Vista:

• From your Windows desktop, you have to click right on the appropriate tax year option of your Sage Payroll
• And then select Properties by making left-click on the same
• Next, go to the Shortcut tab and select the “Advanced” option
• Now, select the checkbox labeled “Run as an Administrator”
• Hit the “Ok” button twice and then the “Continue” button.

Read This: Sage 50 Forecasting Server File Not Found Issue – How to Fix

Solution 4: Download and Install the latest update of Sage Payroll

Check Version:

• Sign up for our Sage 50 program
• Open the Help section and then click on About
• Enter your info in the Program Details tab.

Download and Install Sage Payroll Latest Version:

• If you want to download Sage Payroll, visit the official website of Sage. You can also click here to download direct.
• Browse your Downloads folder and double-click on Sage50cloudPayroll_2703211.exe
• Click the Yes button and then click the Accept License or Agreement button.
• Check if the path is the same as you noted earlier, and then click on Yes.
• If the path isn’t the same, click No and then click Browse, click Payroll.exe, then click OK.
• Click on OK and then click on Close.

Last Words

The mentioned steps will fix “Sage Error Server Busy” problems. You may contact our well-versed staff of specialists when you need any assistance! To learn more about how to get connected or for help, please contact our trained professionals.

Frequently Asked Questions