How to Fix the Sage 50 Payroll Update Error?

Last updated: November 16th, 2022

For a number of people across the sage is one of the most relied on software when it comes to managing banking and finance issues. For those users of the software who are looking for quick help with any of the troubles related to the software, there are third party experts who can provide the help quickly to you. If you want you can always get solution to ever trouble from the experts.

Read This: Sage 50 Not Calculating Payroll Tax – How to fix

The sage 50 payroll 2022 update error is one of the major issues that the users of this software complain about and if you want you can always manage the trouble quickly and effortlessly.

Error Description “Unable to Run Sage 50 Payroll After Recent Update”

When you are trying to install the sage 50 payroll updates you are likely to get the following messages from the software:

  • Our payroll reports are not lacking any information.
  • While opening a calculated payroll report there’s an error message stating “There is a problem upgrading the database.
  • Updates can sometimes cause errors with your payroll formulas.
  • Payroll did not figure any taxes.

Read This: Sage 50 Not For Profit

Reasons for the Occurrence of Sage 50 Payroll Not Running

There can be several reasons for such an issue to occur. When the sage 50 payroll cannot upgrade your database this can be the reasons for the trouble you are facing:

  • There can be a trouble with the password you are trying to enter in the database like the password is wrong or it is changed and you do not remember it.
  • A failed upgrade session at any time prior can lead to this error once more as well.
  • The trouble of data corruption cannot be out ruled either
  • Trying to open the software with the help of the old shortcut pinned in the task bar after you have already updated it.
  • Using the latest versions of the windows operating system like windows 10 and you have not set the sage 50 to run as an administrator can also lead to this trouble.
  • When you are trying to upgrade the sage 50 to a particular network and someone else is logged into the system already and using the older version of it. The clash between the versions of the software has to be rectified first to update the payroll from any device on a particular account.

You can handle all these troubles easily following the instructions that are being provided below but before that you must try and login to the software with the help of the payroll.exe file and if you cannot then these steps should be used to for managing the trouble you are facing. “Sage 50 HR Unable to Contact Remote Server” Error – However if this option works you can always use the software smoothly in the near future.

Methods to Resolve the Sage 50 Payroll Update Error

You can manage this trouble and sort it out easily when you follow the following steps. There are many types of troubles you face and these steps would help you manage them smoothly with the software once more.

  • The first and foremost thing that can be done is optimizing the data version to 22.04 and then using the software.
  • Try and run the sage 50 as an administrator on the device that you are using
  • Repair the database of the software after you have cleared the locks
  • You can also try and rename the payroll.mbd file.

Read This: Sage 50 Won’t Open After Update

Solution 1: Upgrading & Installing the Latest Version of Sage 50

  • When the previous Sage 50 gets outdated, its add-ons like payroll automatically get disabled.
  • Payroll will stop charging your credit card on an expired subscription. Make sure they have enough money to keep adding more in a timely manner.
  • Some users may have to buy a new product in order to access the payroll screen.

To upgrade your payroll or get a year of payroll updates, we can give you the best payment plan and help install it for you.

Solution 2: Sage Error AUSE004

When logging into your Extended Payroll update, you might see the message “Download failed.” If this doesn’t happen for you and errors like that pop up, try visiting another website or another device. If your problem is with proxy servers, changing them can work. This solution also works for Sage AUSE003.

Solution 3: Sage Error AUSE005

If you experience this Sage error AUSE005, it means that there wasn’t enough space on your machine to download the applications. If there isn’t enough space on your computer, make more space so you can continue updating.

Solution 4: User Account Control (UAC) Can Also Block Sage 50

Check the settings of the security software and applications if any as they might interrupt the software’s ability to update.

Solution 5: Access your product updates through Sage Program

  • Go to this page to get the latest product updates.
  • If there’s a pending update, the app will automatically download it in the background.
  • When you want to exit the program, your software will prompt you to update.
  • Run the program, then close it to update.

Solution 6: Running the Update Manually Was a Waste Of Time

  • On Windows, go to Start and click on Computer.
  • Go to the default download folder for the update C:\Users\Public\Public Documents\Sage Software\SimplyAccounting\Download
  • Look for the file SA_201UP.exe
  • Open the file by double clicking on it
  • Follow the installation wizard to install Sage 50 Payroll update.

Solution 7: Disable antivirus, firewall and any real-time scanner.

  • Learn how to disable antivirus so you can convert the file when necessary.
  • If the conversion fails again, disable the firewall and try the conversion again.
  • After optimization, check whether the payroll is working correctly.

Solution 8: Optimize the data version 22.04

This update will be important for all payroll users, so it’s imperative that you make the necessary changes.

The newest version of NEST has some great enhancements such as sending information directly to NEST and automating the process, uploading online slips for easy access, and more.

Solution 9: Verify the contents of the SAJ folder

  • Some files are stored in the SAJ folder. Make sure you find these backups and take a look at them if needed so your data is safe.
  • If present, then remove any duplicate files and any CAB files as well.

Solution 10: Disable antivirus and firewall plus any real-time scanner

  • Try to convert the file while antivirus is disabled.
  • If the conversion failed again, then make sure that the firewall is off and try again.
  • Optimize your Payroll by making sure that it’s a one-click install.

Solution 11: Disable Your Antivirus and Firewall

  • To repair the database, run as administrator.
  • Uninstall Sage 50.
  • Disable your antivirus and firewall.
  • Install Sage 50 again.

Here’s a list of things you should check before troubleshooting.

Do you know how to access the Start menu from a .exe file?

With the help of the software, you can try logging into the payroll.exe file.

  • If you fail then Open the Task Manager > Go to the Details tab > Find Peachw.exe / msiexec.exe file > Click End Task
  • If the Admin Local Account does not work, then create a new one and check for success.
  • This will help identify if the account is corrupted, or whether you need to fix it or move it to a new Account.

Check to see if the Sage 50 HR Service is connected at the remote server.

  • Go to Control Panel > Click Administrative Tools > Sage 50 HR Services > Start.
  • Go to the Logon tab, this Account. SageHRServer, you will see it selected already, just click Browse.
  • Expand the location > Choose Domain name > Click OK.
  • Go to Advanced option > Select User > Click OK > Enter password > Click Apply.
  • Open the service again by going to the General tab and clicking Start.
  • Beginning the service

We provide complete technical and functional troubleshooting for Sage related to installation, upgrade, update, and all functional and technical issues. With the help of the steps outlined above, the “unable to run Sage 50 payroll after update” issue can most likely be resolved.The last choice would be to directly contact the company asks for help from their experts. All you have to do is to call our Sage 50 technical support phone number and we would sort the trouble for you.

Frequently Asked Questions

  1. How do I update Sage Payroll 50?

    1. Go to Services, Check for Updates. Click Check Now.
    2. Click Download. Note: If you do not get the Download prompt, close Sage 50, right-click the Sage 50 program icon. Select Run as administrator, then Check for Updates again.
    3. Close Sage 50 to start the installation.
    4. Follow the on-screen instructions.

  2. How do I fix Sage 50 not responding?

    1. Click Start, Run, enter services. msc, and then click OK.
    2. Select Actian PSQL Workgroup Engine.
    3. If the status column reads Started, right-click Actian PSQL Workgroup Engine, and then click Restart. 4. If the the status column is blank, right click Actian PSQL Workgroup, and then click Start.
    Verify Sage 50 now opens.

  3. How do I update Sage payroll server?

    1. Close Sage Payroll and all other software.
    2. Click the update link below:
    3. Ensure you’re logged onto the computer as an administrator.
    4. Double-click the downloaded file – SagePayroll_V25.2.exe.
    5. Select the I accept the terms of the licence check box, then click Next.
    6. Select Server, then click Next. Protection Status


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