How to Restore Sage 50 Company File Backups?

In today’s blog, we’ve put together a complete guide for the “Sage 50 Unable to Create or Restore a Backup” issue. Sometimes Sage 50 is unable to work when there is an issue with your network. Once this happens, it can’t function correctly and eventually stops working altogether. You can easily restore Sage 50 company file backups from the software directly. If you have a backup file with you, then you can use the restore function to get all the data from a previous date back into your accounting software.

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You can even use this feature to migrate to a different system or server. Sage 50 is configured to work with a specific version of Windows. As a result, a misconfiguration of Sage 50’s scheduled backups can result in automatic backups failing.

In this article, you’ll learn more about restoring sage 50 company file backup.

ObjectiveTo Restore a Sage 50 Backup
ResultBackup Stored Sage 50 Company Files
SoftwareSage 50
VersionUS & Canada
ValueProduct Numbers
Windows System64 bit
Duration35 Minutes
Technician RequiredYes
Helpline Center15164933149
Table to know how to restore Sage 50 company file backups

To Create A Sage 50 Backup

  1. To back up an account, it’s necessary to log into the company.
    • If you have Sage 50 Premium or Quantum be sure to set the software to Single-User Mode under System Admin.
  2. Click on File then Backup
    • You can also use the Backup icon (a file cabinet) from anywhere on the Home screen.
  3. When you navigate to the ‘Sage 50 Accounting – Backup’ window, enter a file name.
    • For a date-named file, include the date as part of the name (ex. UC141222).
  4. Select the directory where you want to save the backup
    • Do not put the file location in the .SAJ folder. The .SAJ folder is where we store all backup files, so putting your file location there will cause it to be backed up every time you save a file.
    • The last-used backup file path is saved and becomes the default backup for the next backup
    • Do not replace an existing backup unless you’re absolutely sure you want to do this.
  5. Click OK to start the backup

Restoring a Company File Backup in Sage 50

Note: Before you start the restore process, you should create a second copy of the backup file. If anything goes wrong during the restore process, at least you’ll retain access to your accounting data.

To restore a backup company file in Sage 50, you should follow the steps provided below:

  1. Click on File from the main menu.
  2. Select Restore.
  3. Click on Browse and select the backup (.PTB file) of the company file.
  4. Select Open, then Next.
  5. Select one of the two options provided:
    • Overwrite existing company data or An existing Company
    • Create a new company using the restored data or A New Company
  6. Click on Next
  7. Click on the options on the basis of your preferences:
    • Customized forms
    • Company Data
    • Business Intelligence Reports or Intelligence Reporting Reports
  8. Click on Next.
  9. After you’ve verified that all data has been restored, you can click on Finish.
  10. The company will open once the restore completes

Read More: How to fix backup not responding issue in Sage 50?

Note: If you choose to override the company file data, then all the data you recorded after the backup was created will be lost forever. You won’t be able to recover that data. So, create a copy of that data and enter it manually later.

Note: To change the name of the company, you can go to the Maintain menu, and select Company information.

When restoring data to a newer edition of Sage 50, you’ll have to convert the data or upgrade the company file. To do so, you can follow the steps provided below:

  1. Go to Sage 50.
  2. Click on the File menu, then Open Company.
  3. Click on the Company file that you want to open.
  4. Click on the conversion wizard.
  5. When the Introduction page appears, click on next.
  6. Click on Next to open the company file.
  7. Click on Next and Sage 50 will automatically create a backup of your company file.
  8. The conversion process will start. Once it’s over, click on Finish.

You need to upgrade the company file because the newer version of Sage 50 uses a different file structure. Although upgrading a company file is quite easy, it is impossible to downgrade it. So we recommend that you save the backup created by Sage 50 before importing the accounting data into the new version.

Read More: What to do Sage 50 not backing up?

Sage 50 will initiate the process of backup creation. Once the backup is created, you’ll find the backup file in the desired location. You can transfer this backup file to a different system or use it to share your data with others.

Here are Some Resolutions for when you’re unable to create or restore a backup in Sage 50

Sage 50 users may experience a backup error. If this happens, we recommend you review the resolutions listed below:

Solution 1: The File size is too high owing to a Backup in the working folder (.SAJ)

  • Closing Sage 50 is the first step.
  • To launch Windows Explorer, you should press the Windows key and then press E on your keyboard.
  • Navigate to your data file’s location.
  • Once the file is opened, you’ll need to open the .SAJ file for company files. Locate it and double-click it to open its contents.
  • If there are backups in the .SAJ folder, move them to a location outside of the .SAJ folder.
  • Now open the .SAJ folder, and look in the “simple” and “My SQL” folders inside it.
  • Last but not least, let’s back up your company file.

Solution 2: You don’t have the necessary permissions to back up your data

  • Locate the Sage 50 icon on your computer’s desktop and click it.
  • Now, run it as administrator by right-clicking the icon.
  • Select “Restore from backup” when you create a backup now.
  • Now that you’ve saved your content, just follow the on-screen instructions to finish.
  • The program will check to see if you currently have a Sage 50 limited version installed on your computer after the installation process finishes.
  • Now uninstall Sage 50 and reinstall it with administrator rights. Make sure that any antivirus software is turned off on your computer.

Solution 3: The File is directly Backed up to a USB Flash Drive

  • First, open up Sage 50 on your computer.
  • In the backup window, start the Sage 50 backup.
  • Go to the desktop or C: drive and create another folder, then move the backup folder from your USB flash drive’s location to this one.
  • To change the driver, select the OK button.
  • If you still have the problem, check to see if it’s solved.

Solution 4: When backing up a Windows 8 system, the backup files are saved in the program files folder that is restricted by file permissions.

  • Before you back up to Sage 50, you should open the app and start a backup.
  • Now change the backup location from C: Program files to C: Program files xxx once you’re in the Backup Window a folder on the desktop or in the C: drive
  • Change the backup location from C: Program files xxx to a folder on the C: drive or once the location is set, back up after pressing the Ok button.
  • To see if your issue has been resolved, check to see if it is still there.

Solution 5: When we restored a backup using the Winzip software, it failed.

  • The first step to removing Winzip is to download this ZIP file, which will undo the conversion from a cab file to a tgz file.
  • If the restore fails, it’s possible for the backup data to be incomplete.
  • Trying a different backup strategy.
  • You’ll need to reinstall QuickBooks after this step if you need WinZip to open all your files.


Creating and restoring backup in Sage 50 is a very simple process. You can use the steps provided below to import all the data from a backup file into your current company file or to create a new company file with the data from the backup file. The time taken to import all the data depends upon the size of the backup file. However, it won’t take that long.

Frequently Asked Questions

  1. How long does it take to restore a backup file?

    It doesn’t take a long time to restore the backup file. Once you’ve gone through the steps, Sage 50 will hardly take minutes to import all the data.

  2. Will my settings be restored upon restoring the company file?

    No, they won’t. You’ll have to reset your settings once again in Sage 50. The backup file only contains the accounting data so that it won’t be too heavy of a file.

  3. How long does it take to create a backup file in Sage 50?

    It doesn’t take long to create a backup file in Sage 50. The process only continues for about a minute and then stops.

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