Last updated: March 7th, 2024

How to Reset Sage 50 Default Admin Password

Sage 50 is a popular accounting software used by many businesses to manage their finances. If you have multiple users accessing Sage 50, it's important to set up individual user accounts to track each user's activities and control their access to different parts of the software. In this article, we'll provide a comprehensive guide on how to reset the default admin password in Sage 50.

Enabling Access Permissions

For multi-user versions of Sage 50 cloud Accounts, access permissions are enabled by default. However, if you have a single-user version, you need to manually enable access permissions:

1. Click on Settings
2. Select Company Preferences
3. Click on Parameters
4. Check the Access Rights box in the Others section
5. Click OK

Note: The default login name is "Manager", and there is no password. If you previously used a password to access Sage 50, use the same password when logging in as a manager.

Resetting the Manager Password

If you have forgotten your manager password, don't worry. You can easily reset it by following these steps:

If You're Logged In

1. Click on Settings, then User Management, and finally Change Your Password
   • Note: In Sage 50 versions 26 and below, go to Settings and then click Change Password
2. Enter your existing password if prompted, then click OK
3. Enter your new password in the Password and Confirm Password fields
4. Enter a security question and answer if required for future password resets
5. Click OK

If You Forgot Your Password

1. Enter your login name in the Login window and click on the next field
2. Click on Forgot password
3. Enter your security question and click OK
4. Enter a new password and confirm it
5. Enter a security question and answer
6. Click OK

Creating a New User

The steps to create a new user differ between Sage 50 versions 27 and higher and versions 26 and below.

Sage 50 Cloud Accounts v27 and Higher

1. Log in to Sage 50 as the manager
2. Click on Settings, then User Management, and finally Users
3. Click New and choose the appropriate user type:
   • Standard: Allow access based on the user's function
   • Accountant or Bookkeeper: Provide access to company data and the ability to create and manage other accountant or bookkeeper users
   • Administrator: Full access to company data and all functions
4. Click Continue
5. Select the parts of the software you want the user to access by checking the boxes next to the relevant areas. Click the arrow next to an area to designate access to specific functions within that area. To provide access to all sections, choose All and then Continue.
6. If you have Remote Data Access enabled, click Allow remote access to grant the user remote access to company data
7. Review the User Summary and click Save
8. The user's name will appear on the list with their User Type and Level of Access
9. Click Close to exit the window

Sage 50 Cloud Accounts v26 and Below

1. Log in to Sage 50 as the manager
2. Click on Settings, then Access Rights, and finally New
3. Click OK, then Close

Conclusion

By following the steps outlined in this article, you should now have a clear understanding of how to reset the default admin password in Sage 50. If you encounter any issues or have further questions, consult the Sage support team for assistance.

Frequently Asked Questions

1. Can selecting the appropriate user type reset the Sage 50 default admin password?
   Yes, choosing the appropriate user type (Administrator, Accountant, or Standard) can help reset the default admin password in Sage 50.

2. How do I set a password in Sage 50 Cloud Accounts v27 and higher?
   To set a password in Sage 50 Cloud Accounts v27 and higher:

   1. Enter a username or login ID
   2. Check the box if no password is required
   3. Check the box if the user must change their password at the next login
   4. Enter a password and confirm it

3. How do I create a new user in Sage 50 Cloud Accounts v26 and below?
   To create a new user in Sage 50 Cloud Accounts v26 and below:

   1. Enter a username or login ID (up to 32 characters)
   2. Enter a password (up to 10 characters) – optional in v23.1 and above, but required for management login
   3. Set access level to Full Access or No Access (default is Full Access)

4. How can I reset the default admin password for Sage 50?
   To reset the default admin password in Sage 50:

   1. Open Sage 50 and click on Help
   2. Click on About Sage 50
   3. Click on Security
   4. Click on Reset Password
   5. Enter your current admin password and click OK
   6. Enter your new admin password and click OK
   7. Confirm your new admin password and click OK

5. What if I forgot my admin password for Sage 50?
   If you have forgotten your admin password, you can follow the steps mentioned above to reset it. If you are unable to reset the password, contact Sage support for assistance.

6. Can I change the admin password for Sage 50 without knowing the current password?
   No, you need to know the current admin password to change it in Sage 50. If you have forgotten the current password, you can reset it using the steps mentioned above.

7. Is there any other way to reset the default admin password for Sage 50?
   The steps mentioned in this article are the recommended method to reset the default admin password in Sage 50. If you are unable to reset the password, contact Sage support for assistance.

8. How can I ensure the security of my Sage 50 admin password?
   To ensure the security of your Sage 50 admin password:

   • Use a strong and unique password that is not easily guessed
   • Avoid sharing your password with others
   • Regularly change your password to keep it secure