New Sage 50 2020 U.S. Edition Upgrade, Update & Support

Last updated: March 7th, 2024

Sage 50 2020 Upgrade Update Support is one of the latest available versions of the Sage family. It is featured with all business-essential accounting such as managing accounts, payables & receivable, monitoring cash flow and bill payments.

Sage 50 2020 upgraded version makes your work smoother with popular tools such as Microsoft Excel, Word, Outlook and Sage-endorsed third-party applications. The new features and improvements in this version aim to enhance user experience, streamline workflows, and provide additional functionality to meet the evolving needs of businesses.

What's New in Sage 50 2020?

Sage 50 2020 comes packed with several new and improved features that cater to the needs of modern businesses. Let's take a closer look at some of the key enhancements:

1. Enhanced Email Functionality: With the new version, you can now choose multiple customer contacts while sending emails. This allows you to send invoices and other documents to multiple recipients in a single batch, saving time and effort.

2. Expanded Deposit Ticket IDs: Sage 50 2020 has extended the character limit for deposit ticket IDs from 8 to 20 characters. This provides more flexibility and allows for better organization of your financial transactions.

3. Longer Address Fields: The address fields for customers, vendors, and employees have been expanded from 8 to 20 characters. This ensures that you can capture and store more detailed address information within the software.

4. Vendor Notes Field: The notes field in the vendor's screen has been upgraded to hold up to 255 characters. This allows you to store more comprehensive information about your vendors, although these notes do not appear on any printed forms.

5. Enhanced Payroll Deductions: To comply with the latest legislation passed by various states, Sage 50 has added "Special 3, Special 4 and Special 5" fields to the withholding info tab of the company employee window. This ensures that you can accurately manage payroll deductions and formulas.

6. Message Bell Icon: A bell icon has been added to the upper right corner of the Sage 50 window to notify you of any unread messages from Sage. This helps you stay updated with important information and updates.

7. Database Upgrade: Sage 50 2020 has upgraded its database engine from version 11 to version 13, now renamed as "Actian Zen". This upgrade brings improved performance, enhanced security measures, and compatibility with the latest Windows updates.

It's important to note that Sage 50 version 2019 will not work on the same system as Sage 50 2020. This may affect users who need to support customers on multiple versions of Sage 50.

Upgrading to Sage 50 2020

If you're currently using a previous version of Sage 50 and want to upgrade to the 2020 version, follow these steps:

1. Open your Sage account and click on Check Now to check for available updates.
2. If the upgrade version is available, click on Upgrade Now.
3. The installation process for the upgraded version will begin and may take a few minutes to complete.
4. Once the installation is finished, click OK to confirm that your software has been updated to the latest version.

Types of Upgrades: Manual or Automatic

Sage 50 2020 offers two methods for upgrading: manual and automatic. Here's how you can perform each type of upgrade:

Automatic Upgrade:

1. Open your Sage 50 software and double-click on your account.
2. Go to the menu bar and click on Help, then select Check for Updates.
3. Follow the on-screen instructions to complete the automatic update process.

Manual Upgrade:

1. Open your Sage 50 software and click on the Start button.
2. Navigate to the directory path: C:\Users\Public\Public documents\Sage software\simple accounting\download. If you can't find the folder, proceed to the next step.
3. If the file is not visible, there might be an issue with moving the file.
4. Locate the .exe file and click on Run.
5. Follow the installation wizard instructions displayed on the screen to complete the manual upgrade process.

System Requirements for Sage 50 2020

Before installing Sage 50 2020, ensure that your system meets the following requirements:

• Windows 7, 8.1, or 10 (including version 1709 or higher)
• 4 GB RAM for both single-user and multi-user modes
• Processor speed of 2.0 GHz or higher
• Minimum 1 GB free disk space for installation
• Internet Explorer 11.0 or above (required for Sage payroll/support solutions)
• Internet connection speed of 10-25 Mbps for optimal performance

Common Issues and Errors

While upgrading to Sage 50 2020, you may encounter some common issues and errors. Here are a few of them:

• Sage Upgrade Error: This error can occur due to an improper upgrading process from a previous version.
• Sage Download Error: This error may happen if you try to install the upgraded version of Sage 50 using an outdated version of Internet Explorer.
• Sage 50 Crashes on Windows 10: Sage 50 Crashes After Windows 10 Update can be fixed by adjusting the compatibility settings and checking other properties.
• Incorrect System Requirement Error: This error occurs when the system does not meet the minimum requirements for running Sage 50 2020.
• System Hangs While Opening: This error can be caused by an inappropriate ending when the local administration fails to shift to .NET in the Sage window.

If you encounter any of these issues or need further assistance, don't hesitate to reach out to Sage 50 customer support for guidance.

Frequently Asked Questions (FAQ)

Q: Can I use Sage 50 2019 and Sage 50 2020 on the same system?
A: No, Sage 50 version 2019 will not work on the same system as Sage 50 2020. If you need to support customers on multiple versions, you may need to use separate systems.

Q: How can I check which version of Sage 50 I'm currently using?
A: To check your current version, open your Sage 50 software, go to the menu bar, click on "About," and look for the version information under program details.

Q: Are there any special requirements for upgrading to Sage 50 2020?
A: To upgrade to Sage 50 2020, you must have local administrator rights. If you don't have these rights, contact your local administrator for assistance.

Q: What should I do if I encounter errors or issues while upgrading to Sage 50 2020?
A: If you face any problems during the upgrade process or encounter errors, contact Sage 50 customer support for help. They will guide you through the necessary steps to resolve the issue.

Upgrading to Sage 50 2020 brings a host of new features and improvements that can help streamline your accounting processes and enhance your overall experience with the software. By following the steps outlined above and ensuring that your system meets the requirements, you can smoothly transition to the latest version and take advantage of its powerful capabilities.