Sage 50 Crashes after Windows 10 Update

Last updated: April 2nd, 2024

Sage 50 Crashing After Windows 10 Update: Causes and Solutions

Sage has been providing accounting software and professional services to businesses for many decades. The software comprises a wide range of tools, features, and security enhancements to manage your financial operations on Windows and other operating systems.

If you’re a Sage user and your system is crashing after updating to Windows 10, there are multiple solutions to fix this error. In most cases, it’s caused by various factors, but with some troubleshooting and fixing techniques, you can ensure that your system continues to work properly.

If you run into Sage 50 Crashing after a Windows 10 Update, there are several things that might cause the problem to appear. This article will help you understand the reasons behind the issue and provide step-by-step solutions to troubleshoot and prevent those problems from occurring again.

Reasons for Sage 50 Crash Issue

When you upgrade or update your software, it should match the operating system of your computer for proper functioning. The reverse is also applicable. Due to various known and unknown reasons, you may face errors and issues in your Sage software. Here are some of the specified reasons that may cause the Sage 50 Crash issue:

1. Computer’s Operating System

The primary step is to recognize the operating system you are using. Your operating system may fall into trouble if the Windows registry is modified. In such cases, you shouldn’t blame the Sage accounting software for the issues or errors.

Read This: Sage 50 Accounting.exe Is Not a Valid Win32 Application Issue

2. Backup of Company Files

It is crucial to schedule daily or weekly backups of your company files to protect your data from any error or failure. A proper backup strategy can save you from data loss and help you recover quickly in case of a crash.

3. Other Identified Causes

While there can be many unknown causes behind the error, here are some of the specific reasons:

  • Issues with Windows 10 update installation
  • Damaged or corrupted installation of Windows
  • Fall Creators Update of Windows 10

Solutions to Fix Sage 50 Crashing After Windows 10 Update

Even if your Sage 50 software is crashing after a Windows 10 update, there are several methods to resolve the issue. Follow these step-by-step solutions to get your software up and running again:

Solution 1: Launching Notepad with Administrator Rights

  1. Press Windows+R to open the Run prompt. Type Notepad into it, and then hit Enter.
  2. Right-click on Notepad in the list and choose Run As Administrator.
  3. In Notepad, click on File > Open.
  4. Change the file type from Text Document *.txt to All Files *.*.
  5. Navigate to the path: C:\Windows\System32\drivers\etc\hosts.
  6. Add this line at the beginning of each file: 0.0.1 localhost. (Ignore the lines starting with #)
  7. Save the changes.
  8. Launch Sage 50 and test it.
  9. If you see a message from Windows Defender about Win32 HostsFileHijack, Ignore it.
  10. If the issue persists, exit the program, shut down your computer, and restart it.
  11. Try launching Sage 50 again.
  12. Repeat the process on any other Windows systems if needed.
  13. For Windows XP, follow a specific solution to resolve the issue.

Read This: Sage Error: Windows Update Error 0x80070002

Solution 2: Windows with Selective Startup Option

  1. Start Windows with the Selective Startup option.
  2. Shut down your computer and turn it on again.
  3. Uninstall Sage 50.
  4. Use the .NET Cleanup Tool to clean your Windows system.
  5. Navigate to C:\Windows\Microsoft.NET\Framework and delete the v2.0.50727 folder.
  6. Delete all the content in the Windows Temporary Folder. (Right-click on My Computer > Advanced > Environmental Variables to find the location)
  7. Reinstall Sage 50.

Solution 3: Set Sage 50 in Compatibility Mode for Windows 8 Users

  1. Right-click on the Sage software and open Properties.
  2. Click on the Compatibility tab.
  3. From the drop-down menu, select Windows 8.
  4. Click OK and launch Sage 50.
  5. Check if the software is working correctly.
  6. Click on Run this program as an administrator.
  7. Check the Override DPI Settings.
  8. Make sure these adjustments are made on all systems running Windows 10.

Note: If you have a Quick Launch Toolbar, right-click on the Sage software and remove it from the taskbar. Drag the Sage icon to the Quick Launch Toolbar.

If you’re still experiencing issues with Sage 50 after upgrading to Windows 10, contact a professional support team for assistance. Experts can help you resolve your concerns and ensure that quality solutions are in place to help your business succeed.

Frequently Asked Questions

1. When does the “Sage 50 Crashing After Windows 10 Update” error occur?

This error typically occurs after updating to Windows 10 and is often caused by other common issues like association errors, synchronization errors, and missing account connection problems.

2. How can I check which Operating System I am using?

There are two methods to check your operating system:

  • Click Start > Run (or press Windows+R), type winver, and see the details on your screen.
  • Go to Windows Settings > System and check the Windows details.

3. Why does Sage 50 keep closing down?

Several reasons can cause Sage 50 to repeatedly close, such as:

  • Antivirus software interrupting the program
  • Corrupted files
  • Incomplete installation
  • Quarantined Sage-related folders

4. Is Sage 50 Accounts compatible with Windows 11?

According to the system requirements (KB 107221), Sage 50 CA versions 2021 and 2022.0 will not officially support Windows 11. The high system requirements for running Windows 11 mean that most users will not be able to install it on their PCs.

5. Is Sage compatible with Windows 10?

Sage supports all 32-bit and 64-bit variants of Microsoft Windows operating systems, including Windows 10 (except Windows 10S), build 1709 or later. Protection Status


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