Sage 50 Data Parameter Is Incorrect – How to Fix it?

Last updated: March 7th, 2024

The "parameter is incorrect" error in Sage 50 can occur when trying to open Outlook or use the contacts synchronization feature. This error prevents users from accessing their company data and can be frustrating to deal with. However, there are several causes and solutions to this issue.

Causes of the "Parameter is Incorrect" Error in Sage 50

The "parameter is incorrect" error in Sage 50 can occur due to various reasons, such as:

1. Incorrect Sage 50 Admin Credentials: If the admin username or password entered in Sage 50 is incorrect, it can cause the error to occur.

2. Issues with Accessing Company Profile: Sage 50 may have trouble accessing the company profile, leading to the error.

3. Improper Registration of DLL File: The Sage_SA_outlook.dll file may not have been registered correctly, causing the error.

4. Sage 50 Refusing to Open Company: If Sage 50 is refusing to open the company, it can trigger the error.

How to Fix the "Parameter is Incorrect" Error in Sage 50

To resolve the "parameter is incorrect" error in Sage 50, you can try the following solutions:

1. Enter Correct Admin Credentials:

   • Go to the sync tool in Sage 50.
   • Enter your correct Sage 50 admin username and password.

2. Re-open and Re-sync Company:

   • Close the Sage company for which you are facing the issue.
   • Open the company again and try a re-sync.

3. Register the DLL File:

   • Log in to Windows as an administrator.
   • Open the Command Prompt by typing "CMD" in the Windows Start menu search box.
   • In the Command Prompt window, type the following command and press Enter:

     Regsvr32 "C:\Program Files\Sage 50 Accountant Edition 2013\Sage_SA_outlook.dll"
     

     Note: If you are using Windows 64-bit and Sage 2013 Premium, the path will be:

     C:\Program Files (x86)\Sage 50 Premium Accounting 2013
     

   • Wait for the registration successful message.
   • Close Outlook and open it again to check if the issue is resolved.

4. Check Data Directory:

   • Take a proper backup of your data.
   • In the company where you are facing the issue, go to Help > About > Program Details.
   • Note down the path of the data directory.
   • Click OK.
   • Go to File > Open > Open Demo Data.
   • Again, go to Help > About > Program Details and note down the path of the data directory.
   • Click OK and close Sage.
   • From My Computer, go to the data directory you noted down for the demo data.
   • Right-click on country.dta and click on Copy.
   • Navigate to the data directory you noted down for the live data.
   • Go to Edit > Paste and click Yes when asked to overwrite the existing file.
   • Repeat the same steps to copy ctryidx.dta.
   • Launch Sage Accounts and run Check Data.

Frequently Asked Questions (FAQs)

1. What type of companies is Sage 50 more useful for?

Sage 50 is generally more suitable for smaller companies that do not expect more than 10 users to access the software simultaneously. It is a popular choice among small businesses for managing their accounting and financial needs.

2. Can the "parameter is incorrect" error occur in other versions of Sage 50?

Yes, the "parameter is incorrect" error can occur in various versions of Sage 50, not just the ones mentioned in the solutions above. The specific path to the DLL file may vary depending on the version and edition of Sage 50 you are using.

3. Is it necessary to take a backup before attempting to fix the error?

Yes, it is always recommended to take a proper backup of your data before attempting any troubleshooting steps. This ensures that you have a safe copy of your data in case something goes wrong during the process.

By understanding the causes and following the solutions provided, you should be able to resolve the "parameter is incorrect" error in Sage 50. If the issue persists or you encounter any difficulties, it is advisable to contact Sage support or a qualified Sage consultant for further assistance.