Sage 50 “Not Emailing Invoices” Error – How to Fix

Last updated: October 6th, 2022

Facing problems while sending invoices through email in Sage 50? Is your Sage 50 Email Invoices not working? However, it is a common issue that Sage users usually face while mailing invoices to their clients and don’t worry! This blog is here to help you fix this issue with the best possible and appropriate solutions to get things done. Well, this is one of the common Sage 50 errors and can occur due to one of the following reasons:

Reason Why Sage 50 Not Sending Invoice Email

• Incompatible e-mail program
• E-mail client not set as Windows default
• Damaged E-mail Writer
• E-mail Writer not configured properly
• No E-mail client on system
• Windows updates have not been installed
• Fix Sage 50 Unable to Register Data Source Error
• How to fix Sage 50 Backup Not Responding Issue

Learn How to Fix the Error: Unable to Send Customer Invoice Sage 50 Issue.

In most of the cases, this issue occurs if the e-mail client has not been set as Windows default. To verify default account in Outlook,

Solution 1: Not a Compatible E-mail Program

Sage 50 email is compatible with MAPI-compliant email programs. Make sure the email program you use is MAPI-compliant. Find out more with this helpful guide on how to fix errors and get the most out of Sage 50’s email capabilities

Solution 2: Run your Sage 50 Software as an Administrator

• Run the Sage 50 software.
• Next, double-click the Sage 50 shortcut icon
• And then choose the “Properties” option.
• Now, go to the “Compatibility” tab
• Select and click “Run Sage program as an Admin” option
• After that, click the “Apply” button.
• And then hit “Ok”
• Now you can launch your Sage 50 software and check the e-mailing is working for you.

Read This: How to Setup Sage 50 Email (Webmail)

Solution 3: Run Microsoft Outlook as an Administrator

• The very first, locate the directory to install the Outlook
• Next, right-click on the executable for the program
• Select “Properties” and then “Advanced” tab
• Select the checkbox named “Run as Administrator”
• If you installed Outlook in a certain way on your computer, you might not have the Compatibility tab available.
• If a program doesn’t work on your computer, try Compatibility troubleshooting
• Then select the program that requires additional permission.
• Finish the process by following our simple wizard instructions.
• This can set the Run as Administrator flag if the Compatibility tab is not available for the resources.

Solution 4: Verify Default Account in Outlook

• Firstly, open the Microsoft Outlook
• Next, go to the “File” menu and then Account Settings
• Now, select the Account Settings under the same
• In the Type field, the default account will have a note (sent by default from this account).

Solution 5: Run both Sage 50 and Outlook without Administrative privileges

• In the first step of setting up the Sage 50 program, you have to close it.
• Next, right-click the Sage 50 shortcut icon in the taskbar and select Properties.
• Now, go to the “Compatibility” tab
• After that, remove the checkmark which is next to the option “Run this program as an administrator”
• Hit Apply and then “Ok”
• To proceed further, you need to set Outlook as not run as administrator.
• We help you identify whether you’re able to use Sage 50 or not.

Also Read; How to Email Invoices from Sage 50?

Solution 6: Windows updates

In this solution, you have to install the Windows updates that are currently pending.

• The first thing to do is install the pending Windows updates.
• And then reboot the system
• Make sure that you are able to email.

Below are some solutions to help you fix the problems that might arise with Sage 50 won’t Email Invoices. If you encounter any difficulties or stuck on a step, feel free to contact us Sage 50 help desk on for instant resolution to your problem.

Frequently Asked Questions