Are you facing an error connecting to a database on Sage 50? Is your software giving you a persistent error message that says, “Unable to open company file”? In case you are looking for DIY solution to troubleshoot your problem, we can help.
In Sage 50, the issue mostly occurs due to a missing or non-compliant Open Data Base Connectivity (ODBC) driver. To fix the error message, you need to identify and troubleshoot issues with ODBC. For this, make sure that ODBC driver is properly installed on your computer.
Here’s how you can do that:
- Click on Start and go to Programs and Features / Add Remove Programs on the Control Panel.
- Check if MySQL Connector/ODBC 3.51 and MySQL Connector/ODBC 5.2(a) are properly installed.
- To install the ODBC driver, browse toC:\Sage\Sage 50 Accounting <version>\BIN\MySQLODBC\
- Run the mysql-connector-odbc-commercial-<version>.exefile to complete the process.
This should solve your problem. In case you still face error messages, get in touch with our expert technicians at sage support for quick help and support. Our technicians are available 24X7, 365 days a year to give you instant resolution to all your problems.