“Could Not Start the Database Engine” Error in Sage 50

Are you unable to open a Company file on Sage 50, but receiving an error message that says “The Connection Manager could not start the database engine? The database engine reported an error.”?

The error usually occurs due to issues with SAJ folder, an active firewall blocking the Connection Manager, or your antivirus software detecting Connection Manager as a threat.

Here is the list of causes that create an issue with your Sage 50:

  • The Read-only feature in SAJ Folder 
  • Missing Folder or File from SAJ Folder 
  • Mysqld.exe, Mysqld-nt.exe and/or Connection Manager detected by Antivirus as a threat and the file or folder is deleted. 
  • The Connection Manager is blocked by Firewall. 
  • Disabled Log Service in Windows Event. 
  • Issues with the .NET framework. 
  • The Server doesn’t have Connection Manager or it is not installed. 
  • The Server’s Shared Data Location has Permission Issue. 
  • Corrupt, Damaged or Deleted Data issue.

Resolution to the problem for “Could Not Start the Database Engine”

You can resolve the problem by either turning off your firewall or temporarily disabling your antivirus software. If this doesn’t solve the problem, you must consider restarting the Connection Manager or reinstalling Sage 50 again.

Solution #1:

Restart Sage 50 Connection Manager

  1. Log on to your computer as Administrator.
  2. Go to Control Panel, select Administrative Tools and then Services.
  3. Right click on Sage 50 Database Connection Manager and select Stop.
  4. Right click on Sage 50 Database Connection Manager and select Start.
  5. Try to open the company file.

Reinstall Program

  1. Uninstall and reinstall Sage 50.
  2. Try to open the company file.
Solution #2
  1. First, you need to close the Sage 50 software from all the systems. 
  2. Computer’s Tasks Manager that hosts Windows Database. 
  3. Now, click on the Process Tab. 
  4. To display the process to all the users, you need to click on it. 
  5. Now, from the name List, end mysqld.exe. 
  6. Now, reopen the Data File. 

Also, Read – Sage 50 Connection Manager Not Responding Error

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