How to Troubleshoot “Sage 50 Cannot Be Started…” Error Message

Last updated: November 16th, 2022
How to troubleshoot “Sage 50 cannot be started…” error message

Are you facing Sage 50 Error that says “Sage 50 cannot be started. Please reboot your computer or click Help for more information”? This is a common Sage 50 error that occurs due to program running in compatibility mode, incorrect or damaged data path, or damaged program files. Sage 50 Could Not Find the Default Data Path In this article, we’ll show you ways to manually fix following error messages but these steps require proper skills of database engines, computer’s operating system and application databases.

Common Error Messages When Sage 50 Doesn’t Open

  • Sage Cannot Open Program When Click to Icon
  • Failed Sage 50—U.S. Edition Service Release Update
  • Sage 50 Program Will Not Launch
  • Sage 50 Does Not Open When Double Click the Shortcut Icon

Causes Behind the Sage 50 Cannot Be Started Issue:

  • Compatibility mode setting on shortcut
  • Damaged shortcut
  • Incorrect data path
  • Damaged or missing files in the data path
  • Damaged Windows User profile
  • Damaged program files

Read This: Setup Multiple Users in Sage 50

Solution Steps to Fix Step to fix Sage 50 Cannot Be Started Error

Here’s how you can manually fix the Sage 50 Cannot be Started error message and solve the problem:

Solution 1: Issues with Compatibility Settings:

  • To open Sage 50, double-click the shortcut.
  • Click the Compatibility tab.
  • To change settings for all users, click Change settings.
  • Uncheck the ‘Run this program in compatibility mode’ option.
  • To return to the Sage 50 shortcut Properties window, click the OK button.
  • Please click OK to finish the process.

Solution 2: Make the Sage 50 application shortcuts easier.

  • Right-click on the Sage 50 shortcut and delete it.
  • Make a shortcut for Sage 50 in the quickest way possible.
  • Browse for its Program Path
  • We offer Sage 50 software that can be used without a worry.
  • With the Sage 50 program, you are quickly able to trigger a progress report.
  • Click on the Sage 50 application icon then
  • Create a shortcut to Sage 50 application
  • Find the Sage.exe file in windows and right click on that.
  • Click on your desktop icon now and the send option will be available.

Solution 3: Check Data Path Permissions:

  • You can resolve this error by disabling the User Account Control (UAC). For this:
  • Press Windows key + R.
  • Type ‘useraccountcontrolsettings’.
  • Click OK.
  • Now move the slider bar to Never notify.
  • Click OK.
  • Click yes when prompted and then restart the computer.

Read Also: Sage 50 Not Emailing Invoices Error

Solution 4: Restart Pervasive Workgroup Engine:

  1. Press Windows Key + R.
  2. Type ‘services.msc’ and press OK.
  3. Right click on the Pervasive PSQL Workgroup Engine and select Restart.
  4. Now double click on the Pervasive PSQL Workgroup Engine and select the Recovery tab.
  5. Select Restart the Service in the First failure and Second failure drop-down boxes.
  6. Set the Reset Fail Count to Reset after 1 day.
  7. Click OK to complete the process.
  8. Now check if Sage 50 opens without error.
  9. “Failure Renaming File” Error in Sage 50

Solution 5: Run the program as Administrator

  1. Right click on the Sage 50 icon and select Properties.
  2. Click on the Compatibility tab.
  3. Select Run as administrator.
  4. Click OK.
  5. Sage 50 Failed To Connect To Excel – Fix It

This should solve the issue. However, if you are still not able to fix the error, call us on our team and we can help you fix the error message in no time.

Frequently Asked Questions

  1. How do I fix Sage errors?

    Run an automatic repair
    1. To start an automatic repair of your data, click Run repair. NOTE: If you use Remote Data Access in Sage 50cloud Accounts v27, the repair must be run at the main site.
    2. To repair the data, click OK then click OK. If the errors are fixed, a Success window appears.

  2. How do I restart Sage 50?

    To start Sage 50 Services, press the Windows Key + R on your keyboard > enter Services. msc > right-click “Sage 50 Accounts Service” > Start, Stop or Restart as required Protection Status


Toll Free: 800-942-0215 user