Your QuickBooks can be a home to many issues if you don’t know how to register in it or you miss any step while installing it.
QuickBooks is one of the world’s best accounting software for small and medium enterprises. But it is not bereft of errors and hassles one may face at the time of purchasing QuickBooks. Users may face several issues in purchasing QuickBooks and during the activation of the product like waiting for considerable time on the phone during activation, users having to answer all the mandatory questions while obtaining the validation code.
Error Messages While Activating and Registering QuickBooks for the First Time:
QuickBooks users get 30 days to register from the date of purchasing the software. And, during the registration, if the DAT file gets corrupted or fails to appear, you need to rewrite it from scratch.
During Registering or Activating QuickBooks
Validation Code Error
You might encounter some issues like Information not accepted, Blank Screen or Error Message – “Validation code is incorrect, the service is temporarily unavailable”
There are a series of steps to be followed to help resolve this error. Users need to check if they have the license number and the product code matching the one on the sticker. Check for the confirmation email, then, proceed to further adjustments on the system like setting the system date and time correctly, deleting the EntitlementDataStore.ecml file & reactivating the MSXM.
Unable to Find the Licensing Information
This is simple, if you’ve lost your documentation and are unable to find your license/product numbers, simply identify them by pressing the [F2] or [Ctrl]1 key when QB is open and you’re logged into your data file. Even while reinstalling the software, you need to re-register again for which you need the validation code. Most of the time users jot down the validation code somewhere to keep it handy.
Error Message During Installation
At times, you may be prompted with an error message – “Sorry, we need to verify your subscription before installing QB Desktop”.
- This may happen due to a lost internet connection
- Component missing during Installation
- Third-Party Security Software blocking QuickBooks
- A corrupt Windows User Profile
However, to resolve the error, you need to have a reasonable understanding of Operating system configuration with QB and also the administrative access to proceed.
Error Related to Data Files
QuickBooks Client Machine Is Unable to Locate the Data File on The Server
The Server Manager in QuickBooks is meant to view and manage the role of the server and unless it is installed properly and running fine it would create issues. If you face this error, map the client drive to the server and reconnect. In general, if the client side can locate the server, the issue is likely to be with the Server Manager not running.
This QuickBooks Setup Guide can help you do the installation
Failed Data File Updation
This happens while upgrading QB from one version to next and the resolution can be a little tricky. It is a common scenario that the updated version of QuickBooks cannot read the data file from the older version. This needs updating of the data file however while installing, it’s important to make a back-up copy of the company data file first. Also make sure that when you have an issue running the data file, you must run verification on that file before you uninstall and install the new version.
Lost Connection to the Data File
This is one of the most challenging issues to troubleshoot. QuickBooks is finicky about the network connection to the data file and a slightest snap or hiccup in the network can cause a connection snag. Often, QB Connection Diagnostic Tool comes to rescue. Also, make sure that your firewall and your antivirus are not hindering the connection.
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