QuickBooks POS system takes good care of transactional procedures being conducted in a small, medium, and large enterprise. However, there are chances of the software application being affected by certain technical issues from time to time. QuickBooks POS won’t open is an example of one such technical problem.
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Schedule a MeetingTo be more specific, the technical error is not only about the POS not opening when required but it’s about QuickBooks Point of Sale for Desktop Client Workstation won’t open or unable to load issue that arises when the POS system is installed on the client workstation instead of the server workstation.
To know more about the same, you can contact our Fastfix247 QuickBooks experts. They are available and accessible to help you 24*7.
Read This: How To Setup QuickBooks Server To Host Multi-User Access?
Causes, Symptoms & Impact
Besides the POS being installed as a client workstation rather than a server, there are several other causes that restrict the QB POS company file from opening. These include:
· POS is trying to reconnect to the company file
· Damaged company file
· POS Database Service Manager is not running
· The server doesn’t have multi-user access
· Your client workstation is not the same as Windows Service Pack
· Firewall blocks server access
As soon as the issue arises, it impacts the software leading to various errors while opening the company file. The error message can be any of the following:
· Failed to open company file
· Login to company file failed
· Connection is broken
· Error: Unable to connect to your company data file
How to fix the error?
Solution 1: Change settings to multi-user mode
1. Go to the File menu
2. You get two options:
a. Switch Company File to Single User Mode
b. Switch Company File to Multi-User mode
3. If you get the second option i.e. 2(b), click it and try establishing the connection with the client again
4. If you get the first option i.e. 2(a), click it and shit the POS window
5. Open POS again
6. Go to File menu
7. Select Switch Company File to Multi-User mode
8. Connect to client workstation
Solution 2: Allow interaction of POS with desktop using QB Database Service Manager
1. Shut down QuickBooks POS
2. Press Windows Start button
3. Type Services.msc
4. Click Enter
5. Now configure Intuit Entitlement Service. To do this:
a. Double-click the Intuit Entitlement Service V#. If there are multiple options on the list, select the highest number version
b. Choose General tab
c. Go to Startup Type field
d. Choose Automatic
e. Make sure the Service Status is set to Started
f. Browse to Log on tab
g. Click Local System Account
h. Select Allow Service to Interact with Desktop
i. Navigate to Recovery tab
j. Choose Restart the service from the failure fields, which include First, Second, and Subsequent Failures options
k. Click Apply
l. Click OK
6. Change the QBPOS Database Manager configuration. To achieve this:
a. Double-click the QBPOS Database Manager X. If there are multiple options on the list, select the highest number version
b. Choose General tab
c. Go to Startup Type field
d. Choose Automatic
e. Make sure the Service Status is set to Started
f. Browse to Log on tab
g. Click Local System Account
h. Select Allow Service to Interact with Desktop
i. Click Apply
j. Click OK
7. Open the company file
If the error still persists, you can contact our Fastfix247 technical team of experts for further help and assistance. For any more queries and doubts, you can connect with experts on QuickBooks support number.
