User Query: My QuickBooks will not open. Says its open in the taskbar, but nothing I do will fully open it. When I hover over it there is a black QuickBooks box.
QuickBooks won’t open company file is usually related to error 6000- series or to a network error. There are many possible causes for this error, and in this article, we will explore each and everyone of them and provide possible solutions.
QuickBooks File Doctor
QuickBooks file doctor is a free program offered by Intuit to fix issues related to company file or network connection. The program can troubleshoot and fix errors on its own or provide necessary steps that’ll be required to fix the issue. QuickBooks File doctor is effective against error codes like:
● -6000 -82
● -6000 -305
The 6000- series errors are related to the company file; whereas the H- series errors are related to network connection.
Note: Before we begin, make sure that you create a backup copy of your company file.
Follow the steps provided below to fix the issue:
- Download QuickBooks Tool Hub
- Install the software and run it
- Go to Company File Issues Tab
- Click on Run QuickBooks File Doctor
- Select Browse and Search
- Find the company file and open it.
- Mark the option against Check your file
- Click on Continue
- Enter the admin password for the QuickBooks company file
- Click on Next
Note: If you can’t find the option for QuickBooks File Doctor in the tool hub, then you can search for it through the start menu. The tool is available independently of the tool hub.
It can often take a lot of time for the scanning and fixing process to complete. The time will be directly proportional to the size of your company file, taking longer if the company file is large.
To fix any issues related to the network, you can change the firewall settings and create new rules to exclude QuickBooks. To know more or to get this error fixed, you can get in touch with our experts at LIVE CHAT.